Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.3 out of 5 stars with 956 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 956 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent pre-owned phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. Clean wipe. Perfect screen. No problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better data wiping needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I understand that it is refurbished (or gently used or whatever phrase you want to put on it), they need to do better job of removing old info from the phone before reselling. Bought this for my son in middle school and when we started it up it still had the Instagram (and other info) of the previous user. Oddly enough my son actually goes to school with the girl who previously owned it. Small chips and scratches but nothing extremely wrong with the phone otherwise. Picking up the phone from the store I will admit was quick and painless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Old generation but still holds up

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great ! Good start for my 6 yr old first phone!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase equipment

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment purchase was great. I'm not having any issues with the phone. Great equipment. It works like a brand-new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, lasted and will definitely upgrade to a new iPhone device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i Phone SE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this older style SE phone/cell is a great size for your pocket has plenty of power -battery last almost all day with more than average use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone stopped working and I wanted to get the same phone. This worked out well and I have had no issues with the phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came in mint condition, battery life aside. I was initially freaked out by it's packaging however. Currently having some issues with one of my SIM cards. Hopefully I'll manage to resolve it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, looks new. This is a great option if you need a phone but don't want to be in debt over it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good backup phone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup phone since my other phone broke. Only thing is the battery drains quickly due to the new IOS updates. But fully charges very fast too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It was like new

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom that hates technology, it was just for introduce her to ios. Ans she loves it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for new iphone users

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a perfect gift for my teen who went from android to iphone. It's small,has a good amount of storage, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone SE

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Phone and works really good. Purchased it almost a year ago and keeps working well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took us a while to get it started, but we’re finding the services we need. The customer rep (Jocelyn?) was patient and helpful. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Used Apple iPhone SE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent preowned phone. It however needed the power port to be cleaned because the power plug kept falling out. Once cleaned it has been working flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone , pushy salesman

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition and runs smoothly, battery life also excellent . What I didn’t enjoy was the sales person trying to make me buy a more expensive product. I gave a maximum price I wanted to spend but he kept trying to push more expensive phones when I told him already what I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good Little Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Was a fathers day gift! He loved it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Amazing purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was practically new! Battery charge all the way to 100%. No scratches. Amazing purchase great price

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased w/the condition of the iPhone and was glad to see that the wrapping noted that it was certified by Best Buy. It works great. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Few scratches but still working. I was able to update it so its good.

    I would recommend this to a friend