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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.3 out of 5 stars with 956 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 956 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were like new and work great wont regret it!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Lovely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone great condition. Amazing purchase great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my item it is the best thank uou best buy for all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone se

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the size i wanted! Chelsea was great with our service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks brand new, not a mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking phone, looks new, battery life @ 81%. Get a case/cover, this phone is sleek and slippery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone se

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for being refurbished. Son and wifey love it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Best Buy sells crappy used phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy devices. Beware of used products from best buy. Anything brand new is good but used, nah. I bought an iPhone SE used. They provide a clear box but phone is wrapped and 3rd party charger. My phone is damaged and full of scratches. Battery age left is 75% which is unacceptable for any grade. I can’t return it because of restocking fee. This purchase is waste of money. I bought another from Amazon that says excellent condition and I almost received a brand new phone for $85 cheaper. My first buy from Best Buy is a huge disappointment. Now I’ve a crap device that I can’t use. Charge holds for 1.5 hr with full charge. Beware of used products from Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice compact phone which is what I was looking for. Priced right as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone SE review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the iPhone 8 previously, and I notice that the SE’s operating system seems to be much faster. But the screens quality isn’t the same.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Fair price and good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly as described. Store reps were also helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, better price,.fast shipping, my kid was happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shop value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the excellent service. I appreciate the service and the items

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I’m unemployed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No surprises and so far no issues. I’m glad I came

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smiles:)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazingggggg!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy came in clutch.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it……………………………………………………………………………………………………..

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    What a rip off

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this preowned phone and the battery is dead. I spoke to customer service and they won’t replace the battery they told me to return it within 14 days, but I’m out of town and don’t have the packaging to return it. They refuse to help otherwise, just keep saying return it understanding full well I cannot until I get back home. What a rip off of a loyal total care member smh.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is for an ill senior of limited income. The battery does not hold a charge for long. It’s just one more thing to worry about.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great apple product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent apple product and very easy to use. Will buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good price good delivery good product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it just what I was looking for!!!………………………….

    I would recommend this to a friend