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Customer Ratings & Reviews

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Your price for this item is $159.99
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 885 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 885 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new phone. I have a 2020 SE Apple phone and purchased one for him because I really like the size and ease of using it. We are happy with this phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres something defective with it. It just vibrates itswlf off the table onto the floor. Like it always has a humming from the motor or something.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for some friends and they absolutely love them. Great price and experience with the staff helping to find the right product for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my daughter and it’s been hitch free. It was easy to set up and charges fast. Overall it’s a good phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this phone perfect for a first phone for kids

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone as a srcondary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a secondary phone, bigger hands may have trouble typing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to upgrade from an older model. I didn’t want to spend over $500. Getting this preowned phone which was cleaned up and certified by Best Buy was a good option. It’s like I have a brand new phone without the new phone price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped me was just what I needed. He was able to get what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for a beginner iPhone, I will never buy new again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best purchases

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchases. Ever made great customers service.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bogus Phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was good for the first month after that it has issues holding a charge then the back camera went out and then the front camera… pretty messed up and no one was able to to help with anything

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my moms bday and it’s not till May so I can’t really review the product as in fun functionality but it came super fast and it looks really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iphone se

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a temporary and it did its job. only issue was it got hot pretty fast

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its came used, but i belieave its good phone for work anx kids

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Apple- pre-owned iPhone SE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the item was good. Did have a scratch on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just not a apple girl. I am a android user. I just was testing it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy grand child

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    igot i got this for my grand daugtrer to use for my

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, got it for my daughter and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lynne

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a 2020 phone with 64 mgb of memory, Buying an open phone saves money and little risk with Best Buy standing behind it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Okay buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery health 86% and minor scratches on screen. Everything else looked good. If you don’t plan on using your iphone alot this used iPhone SE will work fine for making calls. If you’re a heavy data user and take lots of pictures the battery will die fast.

    I would recommend this to a friend