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Customer Ratings & Reviews

$159.99
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Comp. Value: $179.99

Customer reviews

Rating 4.3 out of 5 stars with 923 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 923 reviews
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case great protection at a good price look no further

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good for a pinch but be aware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was good to get me through a pinch but it is extremely laggy with horrible battery life.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband needed a new phone. I have a 2020 SE Apple phone and purchased one for him because I really like the size and ease of using it. We are happy with this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone the battery is strong to support my network

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great buy for a child who may need a phone to keep in contact with their family

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty average iPhone, no bells and whistles. I highly recommend it if you have kids or somebody older that doesn't really use the phone. But if you like to use your phone a lot or somewhere in between, I don't recommend this phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 2 out of 5 stars

    Disappointing Birthday Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pre-owned phone that we received was in great physical condition; and booted up well, but then froze during the setup. It was a gift for my granddaughter's "official teen" birthday; but her initial surprise and joy quickly turned to extreme disappointment! It had to be returned and we decided to go with a new one.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little iphone good replacement when you need a iphone asap. Just alil on the small sode only complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift , works perfect. Came packaged and with charger.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Bad iPhone refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible refurbished iPhone. The battery was depleted to 78% which made the phone unusable without a charger next to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A good fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for the individual! The Best Buy salesperson did a great job assessing the person (senior citizen) and the caregiver, then suggested the ideal phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my aunt upgraded from android now to iphone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    weak battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the phone was in excellent cosmetic condition, the battery was very weak and did not hold a charge for long. I would've returned it if it wasn't a gift. Now am the sucker who gave a bad gift. Save your money and buy a brand-new phone android.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to upgrade from an older model. I didn’t want to spend over $500. Getting this preowned phone which was cleaned up and certified by Best Buy was a good option. It’s like I have a brand new phone without the new phone price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service the store helper was very kind and professional

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Caution, not stores fault, but old phones are…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just that, old. Battery lasted only a few hours per charge, device was incredibly slow. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for some friends and they absolutely love them. Great price and experience with the staff helping to find the right product for my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product exactly as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and basically brand new no scratches or any damage of any kind battery health above 90

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone as a srcondary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as a secondary phone, bigger hands may have trouble typing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my moms bday and it’s not till May so I can’t really review the product as in fun functionality but it came super fast and it looks really nice.

    I would recommend this to a friend
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