Customer Ratings & Reviews

Best Buy is an unprofessional company; otherwise, they would not sell phones whose batteries last only 3 hours. Now I have to go back again to Best Buy to return the second phone that does not work. I should have gone with BackMarket.

My husband needed a new phone. I have a 2020 SE Apple phone and purchased one for him because I really like the size and ease of using it. We are happy with this phone.

Great phone , reliable and able to handle your daily essentials

It seemed a little small for me at first but you get used to it and it really is a great little gadget

Bought it for my little sister and she really likes. Battery health is pretty good

Bought it for my son birthday hes 7yr great phone for a kid not to expensive

I have mixed feelings sharing my review on the product and purchase process. In the first place, I found it ridiculous that to check out a pre-owned product, one needs to buy it first to even view the aesthetics. The biggest drawback is the unavailability of option to add protection on the device.

The pre-owned phone that we received was in great physical condition; and booted up well, but then froze during the setup. It was a gift for my granddaughter's "official teen" birthday; but her initial surprise and joy quickly turned to extreme disappointment! It had to be returned and we decided to go with a new one.

Great little iphone good replacement when you need a iphone asap. Just alil on the small sode only complain

It a great buy for a child who may need a phone to keep in contact with their family

I bought this phone to upgrade from an older model. I didn’t want to spend over $500. Getting this preowned phone which was cleaned up and certified by Best Buy was a good option. It’s like I have a brand new phone without the new phone price.

Perfect choice for the individual! The Best Buy salesperson did a great job assessing the person (senior citizen) and the caregiver, then suggested the ideal phone.

This is a pretty average iPhone, no bells and whistles. I highly recommend it if you have kids or somebody older that doesn't really use the phone. But if you like to use your phone a lot or somewhere in between, I don't recommend this phone.

I bought this for my moms bday and it’s not till May so I can’t really review the product as in fun functionality but it came super fast and it looks really nice.

We always go pre owned! Have had absolutely no issue with it!

Is perfect gift for someone who what’s to try Apple for the first time

Thanks. Juhikngikjfsstionbcddruijvffyijbvxdrilkbcxd

Great phone for my son it’s been over a year . No problems at all.

Great as a secondary phone, bigger hands may have trouble typing

Good price for a 2020 phone with 64 mgb of memory, Buying an open phone saves money and little risk with Best Buy standing behind it.