Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.3 out of 5 stars with 956 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 956 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This js a great product i would recomend it to people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone xr

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price! My son is going to love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on the phone dies really quickly plus the screen has some hidding scratches

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good in refurbished

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks good without any issues. Chdcked battery life, listed as 96%. Overall pleased

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted just over 3 months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a pre owned iPhone for my son from Best Buy. It worked great at first. However, the touch screen is no longer functional after only 3 months of use. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mediocre iPhone

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job if you’re looking for basic functions. Does not multitask well.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    The phone doesn’t hold charge

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be taking this phone back as isn’t hold charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Bad investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better than my old phone..just as slow and can’t return it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    IT'S New

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    off button is difficult to press. Neglected to pair apple watch with phone when purchased. Accomplished easily by GEEK squad in timely appt manner

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone did not work . Every time a turn it on the numbers got soooo big and the phone could not turn off . it was a disaster

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy New, save yourself in the long run

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working in 2 months, came in a bought a new phone. Its my fault, save some money BUY NEW!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t bother.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow…. Glitches. Purchased in a moment of desperation. Bad idea!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Immediate issues

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last phone had a cracked screen so I needed a phone to get me until I upgraded. Within 1 minute of starting the phone, it would reset itself every 5 minutes. Maybe I purchased a dud, but I returned it immediately. Best Buy was easy to work with and did not charge a restock fee.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home button worked sporadically. Returned item to store

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    NO GOOD!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery in this phone is very bad- for the price I paid it should have been new!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work any more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now dead does not work. I hardly used this phone and regret getting it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother with a refurbished phone

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone stopped charging after owning it for 3 months. I know now not to purchase refurbished phone from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t buy again

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was not in good condition when purchased, it kept rebooting. Ended up returning the device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Should have bought a new phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is not Apple phone shuts off at around 30% battery life

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy Nana.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an unlocked phone for my grandson for Christmas only to transfer his iPhone to the new one and find out that the phone is still attached to AT&T. My grandson is in tears on Christmas because the phone he wanted is useless. Apparently no longer returnable.

    No, I would not recommend this to a friend