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Customer Ratings & Reviews

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Your price for this item is $169.99
The comparable value price is $179.99

Customer reviews

Rating 4.3 out of 5 stars with 878 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers praise the excellent condition and ease of use of the pre-owned iPhone SE (2020), along with its performance and camera quality. Many appreciate the phone's size and the competitive price point. However, some customers note that the battery life could be improved, and a few mention that the storage capacity is limited.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 878 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came as described. It works well and provides good value for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing people skills quality items

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People here are great and attentive first of all and i was more thens satisfied with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty goo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As long as you take good care and aren’t very clumsy this refurbished phone is good

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Works as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price - phone works as described. Screen and camera are intact

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great little phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent purchase for someone on a budget not wanting to spend hundreds on a phone. I use this for taking photos, food delivery work, and occasionally play a game on it. Sometimes on the uber app it can be a little slower than my last 5g phone but not by too much. The battery life is great as well. I'm glad I chose this iphone instead of wasting tons of money on a flashy new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone vs android

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for older people I bought it for my uncle who is 86 easy to operate iPhone’s are the best they all operate pretty much the same once you own one. You never have to relearn anything. But as to android’s they change from manufacturer to manufacturer nothing remains consistent I watch so many older friends get so disappointed with a new phone because of the changes and they all say the same thing this doesn’t work the same way my old phone did. Reason they get caught up with android’s because they get them for free mostly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice I’ve been enjoying it since I got it very happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nice used phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A flawless previously owned iPhone, pristine with no scratches, and the expected low battery of 83%. I will most probably have to change it, but this is why the price is low.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone SE is amazing its a replacement because i recently broke my iphone7. But now i love the SE its newer then my iphone7 and the features are awesome.. thank you best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. It is similar to using my iPad. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Buy does it again ! (GREAT phone)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone SE is a great choice for anyone who needs a second phone for work or business. It specially someone who is majority Apple products and very familiar with Apple. And the quaility and great condition this refurbished phone is in is superb. This is at least the 4th refurbished item I’ve purchased from BestBuy. So I have no hesitation when I see something is refurbished I want. Because I haven’t been let down yet.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My Pre-Owned iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase for the dollar… I was disappointed with the battery strength of 85%. Battery Health gave me a message stating your “batteries health is significantly degraded. An Apple authorized service provider can replace the battery to restore full performance and capacity”.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good iphone for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iphone working great and is super great on the size. Does all i need it for and isn’t huge.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good …BUT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped quickly.Phone was is good visual shape,but battery was junk .Had to take to apple to buy a new battery.Wouldn’t hold a charge .When I checked in settings it showed the battery was bad .Apple confirmed this .Cost me an additional $69 dollars for a new battery.Refurbished means good working order.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By itself, the phone works fine for what I paid for it. Setting it up was kind of a pain, but the phone works.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the phone it had minimal scratches and the battery life percentage had a service notice since its at 78%. I already expected that since the price was low. But overall the phone is good. no other problems. it works fine so I'm pleased with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refurbished phone option!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition refurb. My son broke his phone screen, and I needed a quick, local replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints and phone was ready and available as advertised.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid iPhone option [expect a battery replacement]

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid inexpensive [relatively] iPhone. Since purchasing this pre-owned phone, I have replaced the battery. I expected to do that, figuring that I will hopefully get a good four years out of this phone [besides however long the previous owner had it]. So far, so good!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Activate Before You Leave The Store

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one phone & ended up having to return it, due to the first one not being completely erased. The one I exchanged it for works like a charm. Easy set up & everything works.

    I would recommend this to a friend