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Customer Ratings & Reviews

$169.99

Customer reviews

Rating 4.3 out of 5 stars with 955 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers appreciate the overall performance, condition, and ease of use of the Pre-Owned Excellent iPhone SE (2020) 64GB (Unlocked). Many customers also find the price point reasonable and are satisfied with the camera quality and size of the phone. However, some customers have expressed concerns regarding the battery life and processor speed.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 955 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    My Pre-Owned iPhone SE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good purchase for the dollar… I was disappointed with the battery strength of 85%. Battery Health gave me a message stating your “batteries health is significantly degraded. An Apple authorized service provider can replace the battery to restore full performance and capacity”.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone unlock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Legit, value for the money. I will recommend this product excellence

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great little phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent purchase for someone on a budget not wanting to spend hundreds on a phone. I use this for taking photos, food delivery work, and occasionally play a game on it. Sometimes on the uber app it can be a little slower than my last 5g phone but not by too much. The battery life is great as well. I'm glad I chose this iphone instead of wasting tons of money on a flashy new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished Iphone SE2 from Best Buy is a good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived fast and in very good condition as described. It works well, I have been using this for 3 weeks now with no issues at all.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, does what I need it for. Would have given 5 stars if it would have had a new battery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Replaced a cumbersome Samsung with this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous value, perfect work phone! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Buy does it again ! (GREAT phone)

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone SE is a great choice for anyone who needs a second phone for work or business. It specially someone who is majority Apple products and very familiar with Apple. And the quaility and great condition this refurbished phone is in is superb. This is at least the 4th refurbished item I’ve purchased from BestBuy. So I have no hesitation when I see something is refurbished I want. Because I haven’t been let down yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, came as described and have not had issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone that originally purchased had some power issues but the second one was fine. Slow but fine. It was temporary so it was cool.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone SE online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised very nice clean no scratches or damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Pre-owned purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre-owned Iphone SE was purchased and definitely in Excellent condition. No scratches on screen or back case. Just know it showed on website and so after being told by multiple associates it was not available. I showed them and made my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Solid iPhone option [expect a battery replacement]

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid inexpensive [relatively] iPhone. Since purchasing this pre-owned phone, I have replaced the battery. I expected to do that, figuring that I will hopefully get a good four years out of this phone [besides however long the previous owner had it]. So far, so good!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    It's fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I received the phone it had minimal scratches and the battery life percentage had a service notice since its at 78%. I already expected that since the price was low. But overall the phone is good. no other problems. it works fine so I'm pleased with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Button Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an Iphone8 and wanted a button phone. The 8 is no longer supported. I'm a dinosaur. Screen a little small but not terrible. Works fine for my needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my son, he has enjoyed it and grateful… because sometimes when you buy like amazon you may not get what you want. Great price and delivery was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it. It is similar to using my iPad. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pre - Owned and does what I need.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give this product high marks. I cannot give it a 5 as there is ALWAYS room from improvement.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Suitable phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter needed a new phone in an emergency and being she breaks them so often I was not buying her brand new. I picked up this refurbished one, the screen and body were fine. Charging port sometimes acts up, but has wireless charging so no biggie. Battery life could have been better based on the price. Felt I paid a bit more than I should have for this refurbished device, but again In a hurry for a new phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Best Deal Yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple iPhone SE was in great condition and it was easy to transfer all my data to from my old 5SE

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great price for the quality and service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and easy interaction, the gentleman at the counter knew all of the specs and details right away and was very quick to find it when I wanted to purchase it. Device quality is practically brand new besides the obvious battery issues that come with age of any device. Fantastic transaction overall and I’ve been recommending friends to go if they need a phone In a pinch

    I would recommend this to a friend