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Customer Ratings & Reviews

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Comp. Value: $229.99

Customer reviews

Rating 4.5 out of 5 stars with 38 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance of the Pre-Owned Excellent iPhone SE (2022) 64GB (Unlocked). However, some customers have expressed concerns regarding the phone's battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 38 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work phone ❤️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been perfect for my work experience ❤️ having a work phone has been better then using my personal phone. So i really appreciate best buy for coming through as always

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, especially for the price. Any questions I had about this phone everyone was very helpful too at the store. I had just lost an iPhone 16 so I wasn’t thrilled about getting another iPhone and I was so surprised about how happy I was with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best I phone ive bought by our Self

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More Than Just a Phone—It's a Companion on My Journey In a world of oversized, complicated tech, my iPhone SE Starlight feels like a breath of fresh air. This isn't just a smartphone; it's a tool that seamlessly integrates with my life and, more importantly, my spiritual walk. The lightweight, sleek design is an absolute game-changer. It fits perfectly in my hand, making it a joy to use for long stretches of journaling. I can hold it comfortably as I collect my thoughts and record my daily insights, without the bulk or distraction of a larger device. The thumbprint unlock is a simple but powerful feature—it feels personal and intuitive, like a quick and secure access to my inner world. The camera, however, is where this phone truly shines. It takes incredible pictures that capture the small, beautiful moments of my journey, from the way the sun hits a leaf to a fleeting detail in the city. These aren't just photos; they're visual prayers, a way for me to document the presence of God in the world around me. The ability to snap a quick, high-quality photo and then immediately reflect on it in my journal allows me to stay present and mindful. Ultimately, the iPhone SE frees me to focus on what matters most: the journal aspect of my spiritual walk. It’s not about the latest gadget; it’s about a simple, reliable companion that supports me in a profound way. For anyone looking for a phone that helps you live with more intention and capture the beauty of your journey, this is the one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Economical - works - updates still occur

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone does everything you need it to - at a fraction of new. It still gets updates - and has all of the apple things you love. I prefer using the fingerprint to the faceID anyways - because of deepfakes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pre-owned is running so much better than my old iPhone. It's everything I needed. I was concerned about the battery health, but after activating the phone, I checked and it was running at 100% (My old phone was down to 80%) What a difference. I would definitely trust BestBuy with pre-owned tech!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Orange slice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone though a very old model, does everything I need. Texts, apps, emails, internet, and calls. Love the small size as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a replacement for my mother-in-law's (81) phone just like it. She needed one just like her old one so she would be able to work it. Works just like it's brand new! Also customer service was fantastic!! Very patient and understanding when dealing my MIL who is not very good with technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished Smaller phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good for a refurbished it seems like new. Smaller phone great for pocket

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Phone is good! Packaging was horrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well and was in good condition. I would give it 5 stars for the phone itself. However, the package it came in was incredibly beat up and the protective case around it was shattered. It cut my finger when i tried opening it. The box even looked like it had been punctured, and it was also not properly sealed. Not sure if this was Best Buy's fault or the package carrier, but it was very unpleasant. It didn't even have any protective foam or anything to protect the phone from damage. Please handle packages with more care since electronics are not cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed it for an elderly parent. This is a lifesaver... Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone l love the features and the pictures are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good Value for Pre-Owned iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a Best Buy pre-owned iPhone SE advertised as Excellent Condition. The phone looks new and it works well. The purchase was a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Apple is best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for my daughter! We are an Apple family and getting a pre owned saved some bucks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slight blemish but overall excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slight blemish like a little scratch but overal excellent as promised. Would have loved to get an original cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Georgia Hebert

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased with my pre-owned iPhone purchase. It took me a bit to learn how to use it and needed tge Geek squad to get everything transferred over. All in all it was a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks almost new. Battery life at 99%. The phone is nice and snappy and the cameras are surprisingly good. Can’t beat it for 200$. Amazing value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so surprised how it looks and acted like a brand new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in excellent condition. Looked brand new. Best thing was that the battery was at 100% battery health. Happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone !! For backup…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in great phone! No issues. Service was fast and quick when i originally bought it. I am Currently using it over seas using a eSIM card in asia

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition out of the package and no issues with function of the phone.

    I would recommend this to a friend
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