Customer Ratings & Reviews

The phone came in looking great. No scratches no flaws. Battery life is acceptable. This model has a smaller battery so it'll need recharging more often. Otherwise shopping was excellent, the phone itself is flawless.

Very nice I’ve been enjoying it since I got it very happy customer

Wow! Amazing phone with great functionality. Great size for the average iPhone user.

Refurbished phone works well. Newer features than my older phone are nice to have.

Fully refurbished older I-Phone perfect as a back-up phone. Representative was able to obtain all the necessary specifications.

The service was excellent! I order it online and it was ready in less than an hour. The phone works great!

an android user but bought this from Best Buy as a second phone to monitor my kids' apple products and i have to say it's been easy to use and light. Its a great phone with a lot of feature and great battery life.

iPhone SE. excellent customer service. Phone works perfectly. Great experience.

Good for an iphone that I just need for messaging I guess. The family have a texting group where they can't add me without creating another one or something so I was using my iMac to message until I got this and I connect it to the wifi at work and home so I can receive their messages instead of booting up my computer. It dies pretty fast though. Only lasts a day or so without charge. I can't say much about anything else since I just use it for the messages. So if you just want it for that it's good, otherwise get an android.

Phone is in excellent condition. It replaces the older model SE that was stolen by the porch pirate who attacked me for verbally confronting him about not stealing from a neighbor's porch in July.

Ecxelente Quality Very good conditions The best phone

Great phone for kids not to expensive to have the iphone Qualities

Battery was at only 75%. I thought they should have listed what % the battery was at.

Has it’s corks but works faster than the 13 I got :)

I’ve bought it as a present for a cousin 2 months ago she didn’t say anything and she usually complains about everything so that means the phone is good

Easy purchasing and quality refurbished item. There were a couple of scratches on the item itself. However, with a quality case protecting the item, no one sees the scratches and it looks brand new. System runs a bit slower compared to newer iPhones however, it is still able to function as it should.

Great purchase on the fly. Needed a new phone in a pinch and so far so good.

I was nervous the phone would be dirty or not nice, but It was great! I got this phone for youngest son as it is cheaper & he is 11 & only has Wifi for now. Only concern is battery life, but has been ok so far- Glad I bought it. Put it in new iPhone box w/new cords - it did the trick for Christmas : he knew a brand new $$$ phone wasn’t happening & not necessary at this time

This is my first time purchasing a used device from BestBuy, and the experience so far has been great. I needed an inexpensive phone to receive work calls to, and so far this phone has met all my expectations. I’ll definitely purchased a used device from BestBuy in the future.

This was a phone for my dad, who doesn’t need all the best features on the latest smartphone. We just needed a simple iphone since our family is all in the ios ecosystem. This fit the bill and was available open-box in nearly perfect condition for a good price.