Customer Ratings & Reviews

Good everything works like it was supposed to, I would recommend

It was a real battle to get this phone, which I was excited about. After waiting over an hour (after being assured it was at the Citrus Park store), the clerk told me it was sold. I knew he simply didn’t want to deal with me. I immediately demanded to see a manager and at customer service, she found the phone, that was not sold. He did apologise, with a claim his inventory wasn’t accurate. Sure. However, the following morning, not only did the clock not work, the battery health was quite poor, and the phone got very hot trying to charge it. I returned it immediately, for a full refund.

The condition was like new and performance like new

This gently used pre-owned Apple iPhone SE is just what I needed. The Best Buy sales person was very helpful, and then I went to the Geek Squad fellow, who was very helpful in transferring all the info on my old phone, to the new one. I am really happy to be a Total Best Buy subscriber, because your staff is truly most helpful and great to work with. Thank you.

Perfect condition and haven't had no problems with it.

Fast phone battery dies quick. Needs to be charged daily.

Very good condition. Love my little iphone Works great!

Works great. Easy setup and we have not had any issues.

Just like new, new batter not a single scratch. Recommended

Excellent condition. Excellent customer service in store!

Slight blemish like a little scratch but overal excellent as promised. Would have loved to get an original cable.

Battery would be almost dead after maybe a hour. Decent phone except that but thats kindof important you want a phone that will stay on longer than a couple hours.

This product met my expectations, especially regarding the level of physical damage on the body.

This pre-owned iPhone works wonderfully! And, it fit the small budget I had to stay within.

90 percent battery life in new condition great product

Excellent entry level smartphone. My daughter and son have one

Great every day phone, light and easy to use. Got it for my niece.

You get what you pay for. Great for employees if you will.

Just bought this used IPhone described to be in EXCELLENT condition with a battery indication of 71% usable capacity. This should have been assessed and addressed. Apple considers a battery below 80% as "BAD."

Teh phone says excellent condition but when opened it had chunks out of the aluminum frame. BB needs not grade phones this way. The staff was wonderful and very helpful with my return. The condition definitely wasn't excellent. Condition was fair to poor.