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Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,077 reviews
  • Rated 5 out of 5 stars

    Nate’s Help Made Me Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new reconditioned phone. The sales associate, Nate, found exactly what I wanted, at a price that was very reasonable. He had it shipped to my home. Process was easy, and I am one very happy customer!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on the refurbished phone was below 80% and Best Buy charged me a restocking fee. I will buy refurbished again but not through Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, no complains Satisfied with product. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I phone x is working perfectly I use now phone have no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition for being a used phone. Everything works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing phone, got it as a replacement for my iPhone X w/128GB who's battery when under 80%. Bought it with the Geek Squad program (which they no longer offer on iphone) AND got $80 based on their replacement program.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great but it has some issues like back camera or flash light doesn’t work. The battery goes dead very quick and phone gets hot frequently.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good purchase, upgraded from the older model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge step up from my last iPhone deff recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Just like new No scratches. Battery is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this smartphone, it is a good size and works well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still learning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, still learning the differences from my old one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works good! My son loves it. Can't even tell it was pre owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item working great I like it a lot, I am using it a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has been working very well. And the battery is also good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone it’s in vert nice condition ,works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Phone shortly after buying it. It didn’t come with the original iPhone box it came in another box, and unoriginal charger. There was a barely visible scratch on the bottom right corner. No earphones. But overall I really liked the phone, it works very well, I was able to connect to cricket by just switching my SIM card over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition , just the battery life is not so great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not completely happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well, but my son was very disappointed about the back being cracked. Keeping only because he didn't want to go through the trouble of a return when Best Buy warned we would be charged to return.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MR.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone, and was priced fairly.great customer service

    I would recommend this to a friend