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Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,077 reviews
  • Rated 5 out of 5 stars

    iPhonex

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for to breakout the new come of iPhones, i still have it as one of my backups (even tho i bought it a couple of years ago) it still works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Very Noice guys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone just like all the iphones before and after this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works fine - but battery only had 80% capacity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stay Honest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great UI, sleek design. Horrible battery life. Ended up buying a battery case to help extend The battery power

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever I

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works perfect, love it, highly recommended it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfy the product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service so far. I am using the iPhone X without any problem. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a gift and she absolutely loves it. She was able to setup her phone and add a provider without any hassle. Overall good product will get again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost and I love it so I recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another win by Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My very old iPhone 6s finally died after almost 7 years, and I wanted "newer but not new," refurbished, without paying Apple Store prices. Best Buy came through with exactly what I needed. The phone is great and is exactly what I wanted. Highly recommended!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fine - battery power sucks BIG TIME :(:(:(:(:(:(:(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I expected better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s functional. The camera is bad though, looks like one of the first phone cameras. I’d recommend the SE instead of this phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Take me back to 2017

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this series of iPhone. Just wished the battery was new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a full battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in good condition but the battery life was. 79%.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent now, was very nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very good for when it was newer, until iPhone 13-15 have come out. Now the X seems very inferior. I hope it’s not because of Apple making older devices operate slower.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Met expectations

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong and has not presented any issues. Battery works great and was also in great condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phone but came in a beat up old box with no protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the phone to be a used phone, it works like a new phone. I could not tell. I love it. It is just smaller than what I thought. It you like small phone then it is no problem.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it, just get a new one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a couple months until the screen started glitching out and was ghost touching. I had the screen repaired, yet i still had the same issue. No one could tell me what was really wrong with it. I was days outside the return window and i was screwed. I was left to pay for the rest if the phone as i paid for it with credit. Will never buy a refurbished phone again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works. Satisfied. The phone works. Satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great camera for beginners!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In Really good condition ! Just like new. No Scratchers on the screen

    I would recommend this to a friend