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Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,077 reviews
  • Rated 5 out of 5 stars

    Quality Purchases

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with quality of this device as I was with my initial purchase. There have not been any issues with either purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X Review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works and it was a smooth process to get it and transfer all my info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, minor problems with it., delivery took very long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery on this does not last the entire day. I know this is a phone but the manufacturer should have known that apps would drain the battery.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iphone x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i didn’t expect that the phone ce with a different box and charger but the phone is good thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great starter phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for my young grandson. This is a great starter phone. It does everything he needs it to. I purchased it for him to communicate with him. Of course, he also uses it to play games and videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than described

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical on purchasing a pre-owned phone. Upon inspection after opening the package, the phone appeared new. There are no visible scratches on the phone. The phones battery capacity was 82% and can only assume this phone was refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my husband to replace his old Samsung phone. While it is challenging for him to learn the iPhone interface, the phone works just fine. I have an iPhone X so I knew what to expect and this refurbished one works as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my son and he loved it. There were No scratches or any kind of damage to it. Its also compatible with crickett wireless and we have no problems with the iphone at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen was defective after about a week of having this phone. Had to get a replacement for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal to but the pre-owned phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in great conditions, no scratches, no problems on the screen, battery looks good, I activate it with my own phone company and no issues so far!!! it was a good deal!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in very good condition and looks new! setting it up was very easy have had no issues so far and im happy with my purchase I would definitely recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Phone was Locked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son so that he can reach me while he's at school. The product description for this phone said "unlocked" which was a major reason I chose it. It is a beautiful phone and like new. However, I quickly realized that it was an AT&T phone meaning it is locked. That was disappointing because I had planned on using Verizon. I didn't want to go through the trouble of returning it and waiting for a different phone, so I decided to keep it and get an AT&T plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IPhone Used Upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough to upgrade for a used iem. Item came in good shape.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone and price is great. Just wished it came with a headphone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be aware

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works well but the screen had to be replaced. Other than that good phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good iPhone X perfect gift.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for an unlocked cellphone. This phone was purchased for my daughter's birthday gift and as a teenager, she loves the camera on this phone and all the apple features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced. Front and rear glass were replaced with non apple products. I should have returned but kid needed a phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great totally happy with the purchase would definitely recommend the phone to a friend or family member who is interested in purchasing a new phone just insurance at a great price just in the phone breaks or has any type of issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this iphone for my wife, she loves it even though it was reimbursed.

    I would recommend this to a friend