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Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

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Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,077 reviews
  • Rated 5 out of 5 stars

    iPhone X 256GB

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone X is great and I love it with the 256GB. I know it’s an older model but it works great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My phone broke in less then 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got phone first impression box looked like it had been dropped kicked down 5 stair cases and then crashed onto my front porch, however the phone was in good condition until.... 2 weeks after owning it, it bricked itself and got stuck in a booting cycle and for some reason there is no warranty on these products so they cant do anything to help u

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My husbands upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely upgrade bought for my husband from his old android phone . The space & camera quality is great for him & he loves it !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent is it that bad I found it in a good shape this cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was purchased used unlock and it worked as if it was brand new. Still works to this day no issues.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Why a 2-star rating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very few scratches and blemishes, the touchscreen doesn't seem to work properly. Sometimes I have to tap multiple times to click on things. It is an intermittent problem, but one I have to live with until I can afford another phone :( All in all, my phone is usable and is not cracked like my previous phone that is why I gave only 2 stars

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dad loved it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for my dad he loved it very clean and well taken care of

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Preowned comes with generic charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in decent shape. Lots of scratches on the back of it though. My biggest disappointment though was the generic charger and cable that came with it. The charger didn’t work properly right away. Thankfully we had our own apple charger from a previous phone. Overall, fast shipping and the phone itself was decent enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teenagers phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Came quickly, charges well, and great replacement for my teenagers broken down phone. It’s not too if they line but it gets the job done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone and watch.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone seems to be working fine. I have not learned all about it at this time. Would have liked a little more time from salesperson in setting it up and coordinating with watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone and I got it for a great price. It was refurbished when I bought it and I haven’t had any issues with it. Popped my sim card in and was ready to go! I also used progressive leasing to lease it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves everything about his phone. Great price for the product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    battery

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone battery dies really fast but overall it’s a good phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished IPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A well good quality refurbished IPhone. No regrets. Highly recommended to get yours bay Best Buy stores!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really really well most of the apps work great, but some apps are not good and kick me out, but other than that it's great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided on a refurbished iPhone X. Phone was in very good condition. Delivery was quicker then the promised date. Set up was easy with transfers from old iPhone completed in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value For Me

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered what kind of condition a pre-owned phone would be in so I gambled. I was pleasantly surprised that it was in great shape and half the price of current models. So I would buy another pre-owned phone in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ty. Just what I needed. I bought for my grandson who picked it out himself. It was easy to order and shipped when promised. I will be back to buy the next grandson a phone for his birthday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice! So far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem I had was when it arrived the box was dented in and looked kinda rough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help from the inside, with my needs top priority.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am super satisfied with the preowned phone that I purchased. to me it is like having a new one. I thank the Best Buy employee, Douglas, who recommended the purchase.

    I would recommend this to a friend