Customer Ratings & Reviews

Battery had to be replaced within a week because it was practically dead.

Pre own but in excellent condition, after a year is still working great

Perfect usable size for a phone. Durable and gorgeous chassis at the same time. Screen is really good for its time. One of my favorite phones for sure.

Battery life at 75% when got the phone. Otherwise a good phone for the price.

Great conditions for this apple device ! I loved it and will buying again in near future!

When I purchased this item I kept noticing that the phones battery kept needing to be charged. I found out that it was only charging to a maximum of 77% After NUMEROUS calls to your call center “with no help by them at all” I took the phone back to the store where I purchased it. I got told since it had been 19 days and not within the 14 day window that there was nothing that they would do! This was by a geek squad manager! I contacted Apple that night and they were extremely disappointed in you guys also! He made me an appointment for the next day to have a new battery installed for free of charge like you guys should have done!!!!!!! I will never purchase another item from you guys ever again!

was skeptical at first buying a used phone. But overall the phone looked like new and has work flawlessy. We're Happy with this purchase

Everything about the phone seems perfect at this point. Only issue is the phone seems to have been previously damaged by water, during phone calls incoming voice is muffled, if I was any older or my hearing any worse I would have to return it but other than that it works and I needed a phone ASAP, order and pick up was lightning fast.

came in perfect condition! came right as described.

Used iphone x for my daughters first phone. Works great and has minor scratches. Great deal.

I love it this is just what i wanted,i needed an upgrade from my iphone 6s, has scratches on the screen but they are hardly noci

I did all her iPhone XR for my son who works very good. Heis love it.

Great phone and fast delivery from Best buy! I bought it to replace my Dad’s old iphone and he fell in love as soon as he go it.

Best Buy is clearly, like everything in this country, in a sharp decline. BBY elite, clean updated stores, knowledgeable staff, normal operating hours all gone. Sad to see the decline

It came with scratches all over the phone and damage in the top corner. I wasnt allowed to look at the phone before purchasing at all. I was also told there was a $45 fee to return it? Talk about a rip off. The phone had battery issues right away and needed a battery replacement.

There were minor scratches but overall ok. The only thing that came with the phone was the charger.

Phone worked good... used for a while .. I'd give it two thumbs up:-)

The product I bought was described as preowned, so I expected at least some cosmetic damage. The device did not have any, It was clean and looked like new.

If you wondered what "preowned" meant for sure then expect no cleaning and lots of scratches. Way over priced for what i got but it does work. All the sides have major scratches but the screen and back isn't scratched. Battery is so so and doesnt last the whole day so its not been replaced.

good, arrived as described. battery was a bit low but nothing unusual for a preowned iphone