Customer Ratings & Reviews

Great condition and price. Item arrived quickly and works great.

Good phone , I like it and customer service was awesome thank you Best Buy

Awesome phone. easy to use. High functioning. Long battery life. Takes awesome pictures.

After having it for a month the phone stopped working, right after return period. Do not buy these. They don't qualify for Applecare either. So now I'm stuck with a dead phone. Phone also arrived with scratches on the screen.

Excellent condition am happy with it clean and perfect

Don't buy pre-owned. Even though the iphone X was certified pre-owned it came with a bad battery. By the time my daughter had brought up to me that the battery was bad, it was outside the 14 day return by a a few days. Called customer service and was told it would be covered. Went to my geek squad appointment and they told me the battery is not covered and was charged $75 for a new one. You may have better luck buying a used phone off of marketplace than going through best buy.

Was in good condition. Working fine. You’d never know it was used.

Good as new. I really like this phone as an iPhone. Without buttons is nice.

The iPhone arrived in what appeared as brand new. Definitely worth it

I was doubtful while ordering a preowned phone. A few of the reviews I had read weren’t good. When my iPhone X arrived early and I opened the box- it looks like a brand new phone. Not one scratch. Every function works. My battery stays charged for a very long time also. This is the best phone I could have gotten. Best Buy - you did a great job!

Pristine Condition. Sold for a reasonable price. looks like brand new.

Works great! Husband isn't into spending a lot on a phone, and doesn't really use his phone for much. So, when his iPhone X was destroyed in an accident, we replaced it with a refurbished one. Great deal. No complaints.

It good in price this is my third one and it work good

My new phone is working properly and the assistance I received at the store was second to none.

excellent product, service, convenience ..store products well organized, staff friendly, competent, efficient!!!

Is ok for me,if you guyz looking for cheap price is best .

I gat this phone for my daughter. Her iphone i7 broke. I lost audio. Everything else works. And I gat this X and she is happy but it's not like her old phone.

Happy I bought this phone. Storage size is amazing and I am so pleased with it. It looks new and has been great so far!

Can’t go wrong with iPhone. The battery is what you’d expect from a refurbished model

First iPhone owned in over decade and I am more than happy with my purchase. This phone arrived in less than a few days , condition was near immaculate & the overall battery capacity on it is 86% which is not terrible given its age. Looking forward to purchasing the iPhone XR for my wife very soon as it’s a no brainer for us working with a budget and getting phones that are the best In the market.