Customer Ratings & Reviews

Excellent product. The value for money is very good. The item and accessories come as is how you mark it in the description. The shipment was very fast. I recommend it very much.

I am on my 2nd day with the phone & I can't get it to ring. There are 2 options in "do not disturb": 1. always & 2. while the iPhone is locked. How about never? I just can't make it ring. Also the phone came with a someone else's voicemail greeting on it. No manual to help. I have never bought a preowned product before so I'm not sure if this is the norm or BestBuy's fault.

It’s a quality phone, that can download the latest apps.

Best preowned phone i ever bought!!!!! Will recommend

It was a refurbished phone the phone would get to hot so I returned it

Works perfectly, like new and no issues when activating with my cell company

It looks great! However, so far I have not been able to activate it. I'm not sure if it is the carrier or the phone. I have been working on this for too long! Hoping if it doesn't work with my carrier, I can return it.

The product arrived in a torn up, janky box and I was very worried and thrown off at first. As a high end company, I would have figured the packaging to be more protective, not something that looked like I bought off the street. For as much as I bought it for, this was very disappointing to see. But the phone works so I guess its fine.

Received the phone and it was filthy. It was dirty everywhere. It was also very warn and beat up.

I love it… its still one of Apple best iphones. I would recommend this phone to anyone

Very nice phone well lasting for the long run. Just in general a good phone

Works great! Is fast, and is a beautiful phone. Great value for the price

I returned my phone right after I set it up and saw that the battery condition was already at 76%. The phone was in mint condition and works fine but at this price I expected the battery to be in better condition. I wouldn’t buy pre-owned without first checking the phone in-person.

Perfect for my teen just in case ahe loses the ohone

Conditioned as advertised when I purchased it at the time

great people I mean it they help and do their job well!

Brought it for my daughter she loves I had it when it first came out never had any problems just love iPhones great job Apple

Needed a new cellphone, and your team came up with the perfect solution. Very content with experience.

This phone is just right.signal in my area is very low sometimes just one bar,this phone has at least three bars at any time

Love my new phone and I love that I didn’t even have to go into the store. I ordered online and received my items in 2 days.