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Customer Ratings & Reviews

Your price for this item is $359.99

Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,077 reviews
  • Rated 1 out of 5 stars

    Phone is functional, but came broken.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived with a broken portrait mode camera. We've had this phone for 30 days and the screen will also randomly stop responding to touch. We'd send it back but we're just outside of the return window. Don't bother with one of these refurbished phones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in excellent condition! Battery life and operation is surprisingly good given that the phone is refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Companion to my Apple Watch

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This upgrade for me was a fit with my Apple Watch. Best Buy actually got the two set up to work together before I left the store.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not really good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen have scratches all over and scratches on the sides

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good On screen every where lines and also on corners too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good value cellphone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a second hand cellphone I really did not trust my purchase, but after using it for a few days everything seems OK. The battery is at a normal level for a second hand.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a 75% battery health and they gonna hanging on after use 3 or 4 minute. And when I’m go to the return on Best Buy store the charge me a $45. not make sense even his phone is not working these not my fault but I pay $45 again for this garbage phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Veey good and attractive csbt wait to use it for the rest of my life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone goid works a little bit of cosmetic damage but its a decent phone for the price i paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlock worked in Philippines

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged iPhone and inserted Philippine sim - worked perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff. Worth the money and good help from the staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8 plus to an X update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade for my 17 yo; he cool with it; battery life and memory space way better than the 8plus he had

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DISAPPOINTED

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this iPhone X just a few weeks and it doesn’t work any more. Every time you touched the screen it would flicker from app to app. Very disappointed. Never buy a refurbished iPhone!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I-phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item well packaged and available when promised. Thank you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save Your Money and Buy a New Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone early august 2021. Maybe a month in I started getting glitches, the phone became unresponsive and sometimes it would completely black out. I wouldn’t use it for days. I went to Apple to see if there was anything that could be done. I was told the phone was bought from 2017, and that the previous owner had already been taken it for repairs on its display a year ago. So rather than wasting my money on repairs, I should just get a new phone. I’ve learnt my lesson, so please take my advice when I say to have patience and save up for a phone that is trustworthy. You’ll save your money in the long run, and it’s less problematic.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone X review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Such an improvement over my previous phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very solid phone, great value for it's price. I would recommend it to anyone honestly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone, refurbished

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the purchase. I got what I expected and what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone seems like it cracks easy or it’s just me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, good value for the price and I would definitely recommend it to anyone.

    I would recommend this to a friend