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Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,077 reviews
  • Rated 4 out of 5 stars

    iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone was overall in good condition. But one thing is it had a few light scratches on the top left. Nothing to serious but it is to be expected with a refurbished phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good buy with good price but didn’t expect this much of scratches at the phone. The previous owner didn’t invest in a phone cover! I managed to cover them with a cover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good phone, functions very well and has great condition!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great. I love it. The exterior of the phone looks like it’s never been used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple X

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first Apple phone and It took me some time to learn, but it worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for a friend and she loves the phone. Says it works really good and loves that it has a lot of memory space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is like new perfect condition not a single scrash and it works perfect best buy is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a preowned :)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone in decent condition, lots of scratches all around the edges but not really noticeable with a clear case. A decent battery percentage of 80%.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in perfect condition and operates has it is designed to. The only thing is the battery wasn’t replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iphone X is great except that I got a preowned and it came with only 80% battery life... I wish I wouldve known that before buying it :(

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good came in perfect condition does it’s job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchased I ever made, make sure to purchase a pre-owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like new!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great addition. It works perfectly and it’s in great condition. It feels brand new!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived in great condition. No need to spend a lot to get a good working smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Preowned iPhone X

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubtful while ordering a preowned phone. A few of the reviews I had read weren’t good. When my iPhone X arrived early and I opened the box- it looks like a brand new phone. Not one scratch. Every function works. My battery stays charged for a very long time also. This is the best phone I could have gotten. Best Buy - you did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone is working properly and the assistance I received at the store was second to none.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super happy to purchase a pre-used phone because it does everything I need it to and came ready to setup in a quick fashion. Buying a year or two off cycle is cost effective and reduces waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well priced pre-owned iPhone works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this iPhone X works as expected and its physical condition was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing experience IPhone X 256GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First iPhone owned in over decade and I am more than happy with my purchase. This phone arrived in less than a few days , condition was near immaculate & the overall battery capacity on it is 86% which is not terrible given its age. Looking forward to purchasing the iPhone XR for my wife very soon as it’s a no brainer for us working with a budget and getting phones that are the best In the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working as brand new iPhone, at this point, no complaints! I enjoy this phone.

    I would recommend this to a friend