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Customer reviews

Rating 3.8 out of 5 stars with 1077 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.3 out of 5 stars

  • Camera

    Rating 4.3 out of 5 stars

  • Battery Life

    Rating 3.7 out of 5 stars

72%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,077 reviews
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, the phone was in great condition and worked perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. No cracks, a tiny bit of scratches on the side of the phone, and everything worked perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Geek

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved a whole lot of money buying this compared to a new one it worked just as good as a good one. It was a great deal for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's was as they described it. Very good !!! I buy it as a gift for my friend grandma. She's very content with it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great preowned iPhone X 256 gb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my preowned iPhone X! I was using the iPhone se, the original one! It’s such a good feeling knowing that my phone isn’t going to die or shut off on it’s own and then not turn back on sometimes for a day or so. I can’t even tell the iPhone X was preowned, not a scratch on it! I am very happy, and by the way, I love the camera too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Husband isn't into spending a lot on a phone, and doesn't really use his phone for much. So, when his iPhone X was destroyed in an accident, we replaced it with a refurbished one. Great deal. No complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone arrived in very good condition. It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone arrived in a very good condition with a new sim. My son put his old Samsung phone sim in the iphone and it work. iPhone works fine so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great phone for my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone to be a gift for my son,great camera ,nice price for 256G ,but the battery is not keep a long time to use ,also a nice phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with no scratches or cracks. It works perfectly and was just what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the iPhone X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than the 2 refurbished 12s I tried over a two week period!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone X 64gb

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this phone since i got it delivered and it works perfect! i was a little scared something would be wrong with it and there are no problems. The phone last about 1 1/2 days without constant use but if youre on your phone for long it probably would last up to 20-22 hours.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I'm being honest it dies super fast only had 81% battery life when I got it but still okay

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can barely tell it’s used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Minor scratches on the corner and side of the phone but works like new and otherwise perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assistance I got from Best Buy staff was very good when my iPhone 7 cell battery was failing. While they could not support the phone with parts, they assisted me in getting a new, actually refurbished phone and helped get me pointed in the right direction to resume normal activity . The iPhone X performance thus far has been great and I hope that continues without any hiccups!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used is the new new

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased refurbished gadgets before, and of course you always get what you paid for. They usually don’t last a very long time, but this iPhone however is so awesome that I’m very very sure this will last me like forever :)) It looks pretty much brand new, this is a great way to save some money on expensive products, just buy used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition and worked great. Looked new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition and worked great. Looked new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ordered online, came quickly, the quality was perfect no scratches, refurbished back to original factory settings, excellent memory space. only thing is it is used so the battery is obviously used so it runs out quicker but i do not regret the purchase for the value. great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unlocked phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just like new...very satisfied with this phone more cheaper then buying a brand new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition and works great! Enjoying the phone and the quality and functions on my upgrade

    I would recommend this to a friend