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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,707 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Such a better phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a IPhone 6 to this phone and wow. I am trying to figure out everything it does. The only thing I do miss on my IPhone 6 is the finger print but I will get use to the face recognition. Camera is so much better also. I got a great deal on this phone because it was previously owned/NOT refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and nice phone no problems with the phone at all I love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great quality. Everything is functional on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Pre-owed IPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone!!! It’s just a little bigger than my old phone but that is great. Had to get used to no “bottom button”. Camera is fantastic!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is going strong almost 2 years after getting it but when I first got the phone there was a small white dot at the bottom of the screen. It does not bother me or seem to affect the function of the phone. Over all great for the price

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Honestly I think people sleep on phones from Best Buy. You can literally get a phone from Best Buy for $300 during your carrier “trade anything in” deal and then immediately upgrade to a brand new phone for free because the phone you spent $300 on traded in for $800. Use best buy has been my favorite place to shop since I got money!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    The battery healt is it 99%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Iphone look like new. Almost no scratchs, the battery health is it 99% and works perfectly. I am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Better than describe. I trust best buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was listed as (good). NOT TRUE. This ended up being perfect like new. I love the open box refurbished offering from best buy. I never feel like I am rolling the dice. I know from experience that I'm always getting a good product. This phone is exactly what it is. I also got a charging cord and the charging block. You don't even get that from the big cell phone retailers. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing ! I love it. Even though it’s an older phone it felt brand new

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality for a renewed phone. Feels like new. Price is reasonable and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Glad I got it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition and works perfectly. I ended up purchasing 2 of them.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the best phone ever best quality and perfect sizes

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In perfect conditions, the cellphone works good and I’ve one year with it.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is in great shape and works well. I have not had any issues with it at all.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Iphone XR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works very well for an older phone. Still in very great condition also

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Great Price for My Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reasons I bought this phone from Best Buy was to have the Geek Squad available since I live 6 miles from a store. They backed up and transferred everything from my old phone and put on the screen protector. I had to visit them another two times since I kept receiving error messages and they resolved both issues. The phone is easy to use once I learned a few hacks thanks to You Tube, it looks and feels good, and overall a great bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great backup phone even though it’s an older model still holds up great!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    What you’d expect, easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, easy to set up, very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone! Would recommend to anyone looking for a cheap but solid iPhone!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished and it looks and feels brand new. Great price for an apple product.

    I would recommend this to a friend