Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,688 reviews
Pros mentioned:
Condition
Rated 5 out of 5 stars
perfect
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
works good as new
exactly what i orderedd
thank you best buy
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Received the phone with a damaged screen maybe water damage? (See picture) Overheating! And only 80% battery health. I knew it was a used phone but I guess I thought they did quality control? Spoke with an associate, and they said to come in to the store closest to me and we could start an exchange. So im going in tomorrow and we will see what they can do. Hopefully they honor that I paid for next day shipping. And that I don’t have to go without a phone for much longer.I hope the next one is much better!
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought it for my friend and she loved it and besides from a few scratches on the edges of the cameras but the rest was great and the battery life was at 82% which given the years of the device it’s great! And True Tone was still working which means original screen was on.
This review is from Apple - Pre-Owned Excellent iPhone XR 128GB (Unlocked) - (PRODUCT)RED
I would recommend this to a friend
Pros mentioned:
Camera quality
Rated 5 out of 5 stars
Trade in
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Phone is great. Little disappointed they didn't except my trade in
This review is from Apple - Pre-Owned Excellent iPhone XR 256GB (Unlocked) - White
I would recommend this to a friend
Pros mentioned:
Condition
Rated 5 out of 5 stars
Xr
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast service and phone in great condition reasonable price
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have never bought a phone from Best Buy nor have shopped at Best Buy but I would love to come back a shop the first time experience for me was great and I love the phone i got and customer service was so great and the employees were so nice I would recommend anyone to go to Best Buy and shop