Customer Ratings & Reviews

looks new, i had no issues encountered. will recommend

Great phone and great price. I’m glad I purchased it!

its good just that the charger port is failing but overall it is greta

Gorgeous LCDscreen. Haptic engine is snappy. LCD screen looks better sometimes and other times OLED looks better. OLED is more color saturated but thats not necessarily a good thing all of the time. Its a trade off. Amazing quality phone.

Really good and reliable phone my son loves it. Customer service was amazing and very quick and had all the answers i needed. I was in and out i had no problem setting up the phone quick and easy.

perfect shape , exactly what i ordered. Definitely recommend for those who want apple but dont want to pay new apple product prices

iPhone XR 128gb is good option, but the charging cable and adapter are not original Apple. It take a long time charging

Works well and has plenty of memory. A little slower than id like but besides that works great

Phone is in excellent condition. Functionality is great, and cosmetically looks like new. Very happy with this purchase.

The product came all full of scratches and with small dents in the corners. I returned it the same day I received it. But Bestbuy's service was not nice. I do not recommend buying pre-owned at Bestbuy.

I bought this as a gift. It was a great price at being used, and worked flawlessly. Receiver was happy with her gift.

the worst shopping experience, I recommend not to do it, product in poor condition, customer service does not solve if you change or return they make you pay $ 45, bad experience for a customer of years. Scratched screen.

Such a great cell phone can’t even notice it’s refurbished

Good phone I bought for my niece she really likes it a lot

I love the ui the new Apple update has I would recommend.

I bought that unclocked device and found out that i cant hear anything from other side. So the speaker was already damaged although the phone was labeled as Excellent. I had to spend more money afterwards to fix it. Bad buy.

The phone arrived with scratches all around the edges. The glass edges around the camera are chipped. So frustrating to wait over a week and then get a phone in this condition. This phone looked like it was never taken care of the previous owner. A simple $12 case would have prevented this kind of thing. Best Buy should not allow this kind of product to be sold though their website. I will return this phone.

I liked the price & it’s good condition just wish it came cleaner

Phone was so dirty a of dirt sorrounded in the camera a lot of scratches battery life 83% not worth it

I am on the phone with BestBuy as I just purchased this phone for $459 and the phone came with gunk in all crevices and it seemed as it was previously opened and glued back poorly. Hope they can help.