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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1657 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,657 reviews
  • Rated 1 out of 5 stars

    a deep scratch on the screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A deep scratch about 1 inch scratch on the front screen! Gonna return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective and dirty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously couldn’t be bothered to at least wipe down the phone before hand? Lots of gross grime

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Far better than paying att top dollar. Ill never buy a new model again!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t even get the item I wanted I received a AirPod case instead:(

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Still Worth It in 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone XR for a while now, and honestly? It still feels like a great phone, even years after its release. First off, the design is simple but classy. The screen is bright, colorful, and big enough for videos, reading, and scrolling — even though it’s not OLED, you really don’t miss it unless you’re picky. The Face ID is fast and reliable, and I’ve had zero issues unlocking the phone in all kinds of lighting. Performance-wise, it runs super smooth. Apps open quickly, multitasking is no problem, and iOS updates still come regularly, which keeps everything fresh and secure. Battery life? Way better than I expected — it easily gets me through the day with some to spare. The camera may not have all the new bells and whistles, but it still takes really nice photos, especially in daylight. Portrait mode is fun and looks clean. If you’re not chasing the absolute newest model and just want a solid, reliable iPhone that still does everything you need — the XR is a total win. It’s cheaper now, too, which makes it even more appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 4 out of 5 stars

    Good condition

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it used and honestly, I was surprised. The iPhone feels good, runs smoothly, and for a second-hand device it’s in really good condition. The battery lasts well enough, the camera still delivers, and overall it turned out to be a solid purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 4 out of 5 stars

    Pre owned iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rear camera glass came broken but other than that the phone worked perfectly and I absolutely loved it while I had it. For being pre owned it was in overall good condition and worked awesome

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Like New – Great Value for a Pre-Owned iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with the quality of this pre-owned iPhone XR. It looks and works just like new—no scratches or issues at all. The performance is fast, battery life is solid, and it's fully unlocked as advertised. A great deal for anyone looking for a reliable iPhone at a lower price. Highly satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good solid iPhone for use Android switchovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used at home, traveled and found it to be a great phone, easy to use and battery not bad. The camera is not fancy, and found zoom even farther, but shots and Video were great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Refurbished Excellent Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    phone arrived early- battery at 80%- no scratches- all keys function- great price! this item was an excellent condition purchase- only problem battery run down quickly -

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone XR Pre-owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was in Excellent condition . I was very impressed . It was as if I brought a brand new phone . I am very pleased with my purchase and it works good too …

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Scratches

    Rated 4 out of 5 stars

    Nice used phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is pretty nice with no signs of scratches. There was a little bit of dirt around the back camera. But it was not a big issue. The battery health was evaluated by the system at 84%. Decent, but I guess I might change it soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Physical SIM phone purchased for Europe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone to use in Europe because my current Apple device does not have a physical SIM. It worked perfectly and flawlessly throughout my entire seven day trip.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Tremendous upgrade from the iPhone 6S

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was originally skeptical about buying this from the few reviews about a "scratched screen", but decided to try this anyways from the majority of 5 star reviews. (After all, it is a "used phone", so my expectations were not that high). For starters, I love how they included a FREE SIM card key inside the package. The screen's appearance did seemed LIGHTLY used, and this phone looks like it's in great condition overall! I was very pleased with how smooth this phone has been running so far. Impressed with the long battery life. No problems at all with the "face recognition" feature -- but then again, I could care less if it didn't work after having a malfunctioning iPhone 6S for almost 4 years. Camera quality is amazing! Out of this pleasant experience, I trust this seller and I am super happy I finally upgraded to a better iPhone. 5/5 stars for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone XR blue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this iPhone for a little over 2 years and it works perfectly fine I have had no issues with the phone at all. Best Buy also gave me the best customer service I have ever had from a phone place since I have moved to Indiana.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 5 out of 5 stars

    Refurbished Yellow - IPhone XR

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first ordered this phone I was a little skeptical. But I ended up ordering it and it came on time and on the respected property. Surprisingly It came in amazing condition I could even say perfect. The Face ID is phenomenal, camera is on point, and charges fast (could be b/c of the charger I use) even till this day along with the entire software of the phone. I receive each software/ system update regularly and when I update my phone it still functions very well. I’ve heard a lot of controversy surrounding refurbished phones but so far with my experience I rate it 100/10 and I def recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Spectacular Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently received an iPhone XR as a gift, and I can confidently say that it has exceeded all my expectations. This smartphone is a true marvel of technology, and it's no wonder why it's often referred to as one of the best iPhones in recent years. Here are a few reasons why I absolutely love my iPhone XR: 1. Remarkable Display: The 6.1-inch Liquid Retina display is absolutely stunning. The colors are vibrant, and the clarity is exceptional. Whether I'm browsing social media, watching videos, or playing games, the display brings everything to life with breathtaking detail. 2. Impressive Performance: The A12 Bionic chip ensures seamless and lightning-fast performance. Apps open instantly, and multitasking is a breeze. I can run multiple apps simultaneously without experiencing any lag or slowdowns. It truly feels like a powerhouse in the palm of my hand. 3. Incredible Camera: The 12-megapixel rear camera captures stunning photos with exceptional clarity. Even in low light conditions, the camera performs exceptionally well and produces sharp, well-exposed images. The Portrait mode is a personal favorite, as it allows me to capture professional-looking photos with beautiful background blur. 4. Reliable Battery Life: With its long-lasting battery life, I no longer have to worry about my phone dying in the middle of the day. The iPhone XR can easily get me through a full day of heavy usage, including streaming videos, browsing the web, and using various apps, without needing a recharge. 5. Intuitive User Experience: Apple's iOS ecosystem is known for its user-friendly interface, and the iPhone XR is no exception. Navigating through the phone, accessing settings, and downloading apps are all straightforward. The Face ID is incredibly convenient and unlocks the phone in a split second. Overall, the iPhone XR is an extraordinary device that combines exceptional performance, impressive camera capabilities, and a user-friendly interface all in one package. Whether you're a tech enthusiast or someone who simply appreciates reliability and functionality, the iPhone XR is an excellent choice. I'm incredibly grateful to have received this amazing gift, and I would highly recommend it to anyone in search of a premium smartphone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    78%, close enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in very good condition. The only issue is that the battery capacity has degraded to 78% and will not reach at least 80% as advertised. Screen perfect, case perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition, Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Good camera and easy to use. Arrived before delivery date in New like conditions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a Great phone, and I love it, has no issue at all

    I would recommend this to a friend
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