Customer Ratings & Reviews

A little disappointed again with purchasing a phone with a pre diminished battery life, on both of these. Would hope it would be something that would be taken into consideration and brought to 100% before selling. Customer service was top notch at the Vineland store, everyone was helpful and knowledgeable. I was ignorant to their closing hours being 7 pm and even though I walked in at 6:45 they still greeted me like it wasn’t last minute on a Friday night and was out the door in minutes.

Great buy. Love this phone. Simple and very cool. My second XR.

Excellent phone ,mine broke so this was a quick handy buy, employee was very helpful with my needs!

i love my phone it came one day late but no scratches no dents on the phone and i connected it to tmobile.

good phone mine looked pretty new and clean recommend still works

Love my pre-owned Apple iPhone XR! Works great and can't beat the price!

It worked perfectly! I was scared it wouldn’t work but it definitely felt like new!

I urgently needed a new phone and didn’t want to spend an outrageous amount. Hesitant to buy refurbished but I’m very glad I did. The phone was in excellent shape, no cosmetic damage- looked as if it had never been used. Battery health was at 95%. All around great purchase.

Great purchased, the smallest scratch like pinky nail length overall works amazing and looks new.

Loved it works super good very take care of like new

Very nice phone and at a great price. It is like new!

I was have a serious chronic illness, and my phone suddenly died so I went to Best Buy because I trusted them and I explained my situation and I was advised to get a refurbished phone it was $60 an iPhone XR and I could retrieve crucial information from the dead phone. And it had a 90 day warranty Great! So I ThoughIt it froze up a few times but I thought it’s okay Im downloading my contacts and information ( that was in the First 2 weeks) and I am not iPhone or tech savvy, at 30 days I new the iPhone I purchased was in bad shape. It kept freezing up sometime for a half hour to an hour before it would let me back in so it was literally doing exactly what my old phone was doing right before it died permanently and so I called Best Buy and about coming in and hopefully trading it in for a different one of their refurbished phones and was told that oh no no no you wanna get your money back and do the trade thing in the first 14 Days after 14 days they’ll fix it but I couldn’t get my other iPhone fixed. It was dead and they’re not gonna be able to fix this one either or maybe kind of crank it up a little bit for maybe 90 days and then I would be in the same place I was at when I came in to get this phone so great and I didn’t have two $300 to buy another refurbished phone but what really upset me was that I explained to the salesman in great detail that I have a chronic disease and that if I had to be able to call for help I was sent home on hospice on 1515 that’s 15 L of oxygen on and was told I was going to die. this was the fifth time that I almost died but no the last five times I did die and managed to come back but the first five times I was in my 30s. I’m now 62 years old so you know I desperately need a phone and yet salesman did not even think to tell me that if I had to I needed to replace the phone I needed to do it within the first 14 days so I am no longer I no longer have Best Buy under trusted stores or trusted people so thanks a lot Best Buy

Great phone --looks brand new! No problems with it.

Got this as a Christmas gift for my husband and he loves it! It is flawless! Great buy!

i really like the phone, on budget. phone color is intact, with a few minor spots. the camera is in good condition and it is almost new.

Works great, just like the one I use to use, would recommend to friend or family member

Excellent performing device who want flagship features for a middle of the road price!

Works wonderfully. It works just like new. It is a great deal.

Easy to set up with new carrier. Very good value for the money

Definitely in Perfect Condition , Great and Fast Shipping along with it .