Customer Ratings & Reviews

Phone looks almost new a little color off around the camera. Phone looks excellent

Great phone for a great price. great for a child..

I was have a serious chronic illness, and my phone suddenly died so I went to Best Buy because I trusted them and I explained my situation and I was advised to get a refurbished phone it was $60 an iPhone XR and I could retrieve crucial information from the dead phone. And it had a 90 day warranty Great! So I ThoughIt it froze up a few times but I thought it’s okay Im downloading my contacts and information ( that was in the First 2 weeks) and I am not iPhone or tech savvy, at 30 days I new the iPhone I purchased was in bad shape. It kept freezing up sometime for a half hour to an hour before it would let me back in so it was literally doing exactly what my old phone was doing right before it died permanently and so I called Best Buy and about coming in and hopefully trading it in for a different one of their refurbished phones and was told that oh no no no you wanna get your money back and do the trade thing in the first 14 Days after 14 days they’ll fix it but I couldn’t get my other iPhone fixed. It was dead and they’re not gonna be able to fix this one either or maybe kind of crank it up a little bit for maybe 90 days and then I would be in the same place I was at when I came in to get this phone so great and I didn’t have two $300 to buy another refurbished phone but what really upset me was that I explained to the salesman in great detail that I have a chronic disease and that if I had to be able to call for help I was sent home on hospice on 1515 that’s 15 L of oxygen on and was told I was going to die. this was the fifth time that I almost died but no the last five times I did die and managed to come back but the first five times I was in my 30s. I’m now 62 years old so you know I desperately need a phone and yet salesman did not even think to tell me that if I had to I needed to replace the phone I needed to do it within the first 14 days so I am no longer I no longer have Best Buy under trusted stores or trusted people so thanks a lot Best Buy

The phone is working great and came in really good condition.

works great i got it for my nephew and he enjoyed it.

perfect condition, all accessories were included and it was unlocked phone.

Amazing phone in great condition. Definitely a must have for fans of Apple products!!

From the start it never held a charge but a few hours. Now it is sticking ….I have an appt. to get it checked out by Best Buy…..but I will think twice about ordering from a refurbished phone.

Surprise Christmas gift for daughter was a hit. Just what she asked for

Great phone with he sales staff was excellent and very attentive.

Bout this phone for my son! He loves it. He is 8. Best thing I ever did.

Good phone would recommend to anyone who still needs a new phone

Great quality. Had a small crack on the back but runs great!

i got it for my daughter and she loves it ,no complain at all.

Hi anyone looking at this review I am very disappointed with this purchase and disappointed with Best Buy with this pre owned iPhone XR I paid over 400 dollars for this item used in 2021 and I could have bought it brand new for the same price and I didn’t research that and that’s my fault I thought Best Buy was superior and they would not have this poor quality item which should not have been no more than 200 dollars used they got me real good with this one scratches are all over the phone and it’s very slow and it won’t hold a charge for very long and it was filthy when I received it I could have went to the pawn shop if I wanted this quality shame on them

I bought it for my daughter. She said she loves it. Arrived sooner than expected

Made a great gift for my child clear camera and good quality speaker

Overall since having my XR, I have been able to connect with my peers and family much easier and quicker too. I couldn't switch back to any other iPhone lower than the XR because I'm in love with the color and the size.

The Phone works Great to be a Refurbished Phone.TY

Bought as a open box/used, but it works as brand new..