Customer Ratings & Reviews

Phone is pretty much new. Battery life is at 93% so it’s actually really good for the price and year. Would recommend. This is the second time I buy a pre owned phone from Best Buy and both time they have been reliable and with no issues.

Great purchase, runs smoothly, and in a timely manner.

The phone was in great condition. I ended up using this phone as a trade-in phone so that I could get the iPhone 14 pro at a discounted rate, You can count on Best Buy to give you a great quality product because I was able to get the maximum amount of cash back towards my iPhone 14 Pro because of the superb quality this phone was in.

I’ve been using the iPhone XR for a while now, and honestly? It still feels like a great phone, even years after its release. First off, the design is simple but classy. The screen is bright, colorful, and big enough for videos, reading, and scrolling — even though it’s not OLED, you really don’t miss it unless you’re picky. The Face ID is fast and reliable, and I’ve had zero issues unlocking the phone in all kinds of lighting. Performance-wise, it runs super smooth. Apps open quickly, multitasking is no problem, and iOS updates still come regularly, which keeps everything fresh and secure. Battery life? Way better than I expected — it easily gets me through the day with some to spare. The camera may not have all the new bells and whistles, but it still takes really nice photos, especially in daylight. Portrait mode is fun and looks clean. If you’re not chasing the absolute newest model and just want a solid, reliable iPhone that still does everything you need — the XR is a total win. It’s cheaper now, too, which makes it even more appealing.

Phone was is pretty good condition even though it was pre-owned. Was a little skeptic at first, but made a good choice and was not disappointed. No major scratches. It does not come in the original box, but does come with the original charger cable and charging box. Would recommend if looking to save some money

The condition of the phone was very good when we took it out of the box and it worked like it was brand new and haven’t had an issue with it since we purchased.

Fantastic choice of store to buy. Staffs are very accommodating. I'm really pleased with the phone it is just like new, and the price is so competitive. This unit is my first iphone and planning to buy a new unit in the same store in the near future.

Received the phone within 2 days of ordering, and the phone is in great working condition, no problems thus far (i have only had it for a day). Only problems i’ll point out is the fact that the box it came in was dented, and there was a scratch on the screen that i thought had damaged the LCD, but turned out to only be somewhat superficial. Slight scratches around the phone, but nothing that bothers me (personally). The only major issue i have is that the battery life is at 81%, which is below ideal, so i’m going to get the battery replaced when i can. Otherwise, great phone so far.

I purchased this phone to replace my old one, I was so surprised how well this worked despite being a few years old! I love the iphone XR and use it everyday. If your looking for a cheap iphone replacement this is your best bet.

I love this phone it is in excellent condition everything like Brand new can’t even tell it was used at all thanks Best Buy looking froward on buying a new electric

I got this phone as a back up phone until I fixed my broken phone and it was great didn’t have much problems with it

Phone is in good condition as far as no physical defects. they say it disinfected, however the phone came visibly dirt all in ports and speakers. I was shock by this. The phone should have went through a better cleaning process. Cleaning – removes dirt, dust and other soils from surfaces. Sanitizing – removes bacteria from surfaces. Disinfecting – kills harmful bacteria and viruses from surfaces. Sterilizing – kills all microorganisms from surfaces.

Got my daughter one for Christmas it’s perfectly fine & she got a hello kitty case to go with it

It’s such a Great phone, and I love it, has no issue at all

This was a replacement phone and it looks brand new and works like a new phone, with no signs of wear. Would buy from BB again. Much better than taking a chance with some random website. It has a nice camera, the battery life is really good.

This a good quality phone that functions properly and for a good price

I Loved this item, even though it was refurbished it was in great condition and i picked it up very efficiently. Despite it being an old model it worked great !

Great quality and nice phone no problems with the phone at all I love it

Phone is in great condition, no major scratches on the screen but there were small ones on the glass back, but it got covered by my case. Came in a flimsy package so I was concerned about the safety but it was okay. Battery healthy is around 84% which is not ideal but it works. Shipping was fast too, came in about 3 days earlier than expected.

pros it came just like new and works as if I bought it new and it came in days cons N/A there are none