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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Pre-Owned iPhone XR 128GB (Unlocked) for its excellent condition, overall performance, and impressive camera quality. Many appreciate the phone's functionality and reasonable price. Some customers have expressed concerns about the battery life, while a few have mentioned the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,699 reviews
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my iPhone looks new no problems received it fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy. Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Recommended! I can recommend the supplier.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to buy it when I went to a different country but didn’t work there so had to return but it’s good for America

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Christmas present gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item as a Christmas present gift so I can't at this give a rating on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is definitely an upgrade from my cheap phone I used for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent I love it app i love it buy of app the good good good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Phone wouldn't turn on .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with dead battery and it wouldn't charge. Full refund provided.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    All likes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and my daughter loved her new iPhone XR. She like her new upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Screen issue

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 month and my screen got a black line , called the store and my warranty expired! No way

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go listen to song on sound cloud it was made on this phone it’s

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well enough. Should have just got a new phone. The voice command feature doesn’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone will be searing for another one!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because the sound didn’t work, thankfully the second phone I got ended up working oht

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unlocked phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appearance of the phone is great but the screen is starting to glitch. It hasn't been that long and I'm having issues with it already.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shipping was fast. It came in perfect condition.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and no issues. Might need a battery in the future but its currently usable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it. Shipping process & delivery was Amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great... except charger wasn't apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Iphone XR pre0owned blk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great, no issue whatsoever with it. Can't even tell it was pre-owned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy "renewed"

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has a line that pops up occasionally from the top of the screen to the bottom. Also the charger cord that came with the phone doesn’t work. I called Best Buy customer service and an appointment was scheduled for the geek squad to look at it. Geek squad said they could give me a refund. I don’t want a refund or to go without a phone. Unhappy with this purchase all the way around.

    No, I would not recommend this to a friend