Customer Ratings & Reviews

Very happy with my purchase, the phone was like new and purchase was very easy and fast for pick up, definitely recommend if your looking for a new phone to check out here first you’ll be just as happy as I am with your purchase.

This is a great device for a fair price. I was in need of a phone quickly and this one was available. This has been a great phone so far.

I recently bought a new iPhone from bestbuy your sales person was extremely knowledgeable and helpful he listened to what troubles was having with my old phone and what I was looking for in a new one.the purchase was smooth and I thought a great value.the phone was delivered to my home on the time and day that it was supposed to.on my return to bestbuy I met with Keith in set ups.a very nice young man.we’re able to move all my picture albums and saved data to the new iPhone.he also was very knowledgeable and pleasant to work with.a over all excellent experience.that’s why I will continue shopping and returning to the good people at Best Buy.

I bought a refurbished iPhone XR (or X something -an 11) sales people who helped me were wonderful. That said my learning curb after getting home had been painful. Luckily I have a tech friend willing to help. Everything is coming along fine but my battery runs down before end of day even as I think I am always properly closing apps as I finish using. I will probably go back to my Baton Rouge store and see what they say. I always buy at Best Buy because they are the best -at least for me who is not a an expert with technology

Following the breaking of my Son's IPod Touch, which he enjoyed listening to his music with, purchasing the IPhone has made him very happy!

Totally worth it. It lasted me from the time of purchase all the way until I upgraded in 2025 to the 16E

Purchased this phone as an upgrade to my little sister who had an iphone7 and it was already too slow for her. This iPhone model is perfect in 2022 for a 7th grader. Perfect size, better price than a brand new iPhone and the still runs at reliable speed!

This phone to use in Europe because my current Apple device does not have a physical SIM. It worked perfectly and flawlessly throughout my entire seven day trip.

I would have given 5 stars but item was received loose in the packaging with no box and packaging was open. However item is still in good condition and its an awesome phone so u get 4 stars. Tyvm

This XR iphone works well. I had an Iphone 13, but it was destroyed in an unfortunate accident and did not want to spend a lot on a new phone. This iphone XR is a close replacement.

We bought this for our 15 year son since his old camera stopped charging and plugged in head phones wouldn't work. Nice phone, in good condition and working as expected.

all in package.is nice to have 1 of the clasic iphone.is one of the best.love it.

Phone was in good condition just the camera had some scratches but phone working good

great quality, no scratches, loads fast. delivered very fast & great customer service at the store picking it up

Needed a spare iPhone. Best Buy had the best deal on this one.

My son wanted an iPhone but I didn't want to spend the insane amount of money. He loves his iPhone he is in 5th grade

Great purchase! Has worked like a charm! Phone was basically new when bought! Has served its purpose!

This is my first purchase for a refurb item thru BestBuy. I was anticipating showing Scuff marks or scratches, but it is in excellent condition. Later found out that T-Mobile is selling the same phone (brand new) for about the same price..

The phone, I believe was an open box phone. It was in excellent condition when purchased; no scratches were noticed. The phone was purchased for my 13 year old son. He has no complaints and has not informed me of any problems as of yet

You wouldn’t even know this phone was pre-owned. There aren’t any scratches or fingerprints. The battery health is at 92, but isn’t a big deal to me. There doesn’t seem to be anything wrong with it. (I’ve only had it for 2 weeks).