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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.3 out of 5 stars with 1707 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the excellent condition and overall performance of the product, frequently praising its camera quality, ease of use, and affordable price, often noting the absence of scratches. They also appreciate the phone's speed, color, and size. However, a notable concern among customers is the battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,707 reviews
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like a brand new phone!! It’s been two days since I got my phone and it has been working beautifully. No technical problems, I am hope there will be none. But if you are considering and a bit hesitating to my a renewed phone get this one. I assure you you’ll not go wrong

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pristine condition XR works with iwatch 8

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother needed a new phone to go with her new iwatch but she doesn’t use her phone enough to warrant paying $700+, so I talked her into trying a BB Pre-owned. She was very skeptical to the point of not being interested, but she finally agreed to go look. The phone at the store was in pristine condition, like new, perfect. I was able to swap out the sim from her current iphone and that was it. I am stunned at what good condition this was. No issues at all! Love it and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good iPhone Was scared to purchase but overall came out good Great purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did the job

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow phone which was expected but what was not expected is it starting with a 85% battery life. I would say I wouldn’t have bought it if I wasn’t in a pinch for a phone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 4 out of 5 stars

    Good & Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In good cosmetic condition overall definitely can tell it was used though. Works great five months later.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Just right

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed, and the minor scuffing on the corners, as this was used/refurbished, was no big deal at all. It works perfectly and I use a phone case anyway. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Thanks!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick affordable and reliable so far amazing older iPhone that seems to have been worth the wait & money

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    xr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XR is a solid choice for anyone looking for a reliable, feature-packed smartphone without breaking the bank. While it may not have all the bells and whistles of newer iPhone models, it remains a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it is in excellent condition everything like Brand new can’t even tell it was used at all thanks Best Buy looking froward on buying a new electric

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome iPhone 15 pro max is everything the description said it was just like new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient size and great camera for it being used

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a very good first iPhone. It’s not too much to handle it has a good size; not to big not to small. I’ve had for about a week now and it’s everything I could have asked for in a newer phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came unlocked with no issues. Nice and clean,, just what I wanted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s such a Great phone, and I love it, has no issue at all

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice cheap phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good quality phone that functions properly and for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Refurbished iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get nervous buying a refurbished product but this one did not have a scratch on it and so far everything works just as it says!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Condition

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter its inVery good condition pics are super clear no issues or problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Best phone to have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding performance, camera, and battery. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone runs very well and nothing seems amiss with the actually technology. I decided to rate 4 stars instead of 5 due to the minor scratches on the screen and back of the phone. The scratches on the screen were barely visible, but it made it difficult to use the screen without my finger dragging. Luckily a screen protector solved the issue. Overall, I am satisfied with the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has been working good. nice color,black. my son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Slow charging speed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent camera quality.Good sound and display quality.Two big problems dies very fast and charges slow.

    I would recommend this to a friend