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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Pre-Owned iPhone XR 128GB (Unlocked) for its excellent condition, overall performance, and impressive camera quality. Many appreciate the phone's functionality and reasonable price. Some customers have expressed concerns about the battery life, while a few have mentioned the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,699 reviews
  • Rated 5 out of 5 stars

    As described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well as advertised! Screen looks great, minimal scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works great app’s are great highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone xr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gently used. No problems with speaker or screen. Everything is absolutely perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone xr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered the iphone xr for my son, it came in the mail fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but purchased it a couple days before the 100$ price drop

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic. Simple. Served its purpose as an interim phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son is happy with his iphone quite charge play games looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glade I got this one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blvdry nice phone. Nice screen and fitchurs I’m so very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Describing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I got it the day before The actual delivery date which was nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Some scratches on the charging port - that’s it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pre owned but very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product was fantastic and my son love it. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my New iPhone, becasuse i always dream with my New phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Communication issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with using phone to communicate with others on this phone. Put an Android SIM card for old phone and had a few challenges

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    They shipped me a non working phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me a phone with an expanded battery which later on popped and started leaking battery acid. I tried to get a refund and they told me to ship it to them which isn't an option let alone touching the battery acid. All in all I was basically scammed and cant do anything about it

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone very happy and it came with a calling card thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case. Protects phone well. Pleased with purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the brand new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came with a minor scratch on one of the corners and a little dirty, for this price better get a brand new phone, i just made the mistake to not read well the description Pre-owned

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    iPhone upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for a later model refurbished phone. Does more than I require which makes it a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works great. Great buy and deal. Hard to find a good deal on iPhones.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    $430 mistake

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over $400 and the battery is trash! Refurbished should mean works. I’m now looking into replacing the battery and should have just bought a new phone instead. The charger doesn’t fit in well (crappy repair), the battery dies extremely quickly, and it takes about 20 min charging to just turn it on.

    No, I would not recommend this to a friend