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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Pre-Owned iPhone XR 128GB (Unlocked) for its excellent condition, overall performance, and impressive camera quality. Many appreciate the phone's functionality and reasonable price. Some customers have expressed concerns about the battery life, while a few have mentioned the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,699 reviews
  • Rated 4 out of 5 stars

    Xr is a good quality phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone about 3.5 years. It is an iphone so its very user friendly. The glass back is not as sturdy as previous iphones. If you’re hard on your phone buy a good case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Alternative to the Phone Store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to replace an iPhone. $329 vs $30+ per month for 36 months. Used iTunes to transfer all the data and settings to the new phone. Moved the SIM card and it works like a dream!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life sucks. Fully charged only last 30mins

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Can BEAT. GREAT PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Does everything you need unless you are pro. photographer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XR is better 5G. Awesomeness. Case iPhone 12

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed, the process to purchase was nice and easy and I liked the promotions that came with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used phone review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic. I love how purchase process was.Helpful sales associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great for the price. Bought as gift for birthday. Recipient raves how much they love the phone and the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone just OK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just an ok phone. It was pretty old so it took a long time to update to the newest version.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The XR has problem with overheating & loss of connectivity

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone in great condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone and screen had no scratches. Battery is at 94%. I’m very happy with this pre owned, unlocked phone at this price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used iPhone xr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works wonders but when I got the phone it was dirty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not bad, very useful. The battery lasts a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not ready within hr like said it would when purchased good phone thoe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy this phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone good graphic good shape look good awesome phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use phone works great no issues battery life is excellent compared to my other phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like new XR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! It’s the perfect size for me and has great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple does it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who doesn’t love the intuitive simplicity of an iPhone?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his great,great service and great phone

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Apple will not help you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple will not help you when phone has issues. Had battery and screen issues, sent five times. Then when screen popped off screen from removing case apple was going to charge me for repair due to physical damage even though the phone was only week old after replaced the fourth time and took off case only to have it looked at in visit with geek squad.

    No, I would not recommend this to a friend