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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1689 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,689 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pretty decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting it to be way worse for what it was, pretty decent for the price though. Overall it's a 8 out of 10 for performance.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was exactly what I hoped for, no damage to the phone whatsoever. I needed something last minute and I came across this great deal, although I’ve never bought a used phone through Best Buy it was indeed a great purchase and choice.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it’s in really good price and good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product it does not seem used. Working like new!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent product for a good price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was found on excellent condition. The battery is great with 91 percent maximum capacity. The glass and whole body has no defects or minor scratches on it. I was just disappointed to get a different brand of charger. The charger is new, but, having the same brand is more perfect. This 256 gb XR is rare now, you can’t find this on apple store anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Nice little upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an upgrade since the microphone on my 7 Plus went out. So far the phone is working nicely. I'm loving the battery and camera. My cellphone signal is also better. Hopefully, it lasts as long as my 7 Plus did

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Idea instead of paying 3 times more for a fix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase! This was bought as a replacement phone for my mom's broken phone. It works beautifully! It was going to cost us $600 to get her old phone fixed. This phone was the perfect solution.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product like new, works great and in an affordable price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Preowned iPhone XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone XR, preowned, received as ordered. Item was received in good condition and is functioning as expected after adding SIM card.. One note, battery efficiency as received is 89%, not too surprising for a preowned phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Emergency replacement device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's mother needed a replacement iPhone quickly, because she broke hers while out of the country. This one suited the purpose and was gifted to her oldest son for Christmas 2023.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    iPhone Xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy at Besy Buy! Not a scratch on it! Works like new!

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone, good quality and excellent condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! Easy to use! So happy I was able to find such a good deal

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks and functions like a new one

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent- loved it. No issue at all and have been using it for months like a new device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product came fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, came fast, used but works great, wish it came with a case.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone XR 256GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to upgrade your iPhone but don't want to spend the money on a brand new one or make payments on your cell phone bill for years then look into the refurbished iPhone! Great buy, not perfect but definitely worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great condition! Can earlier than expected!The product was ver easy to order no damage to the phone at all. I will be ordering again soon Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone is good one it’s not look like I bought the refurbished, it’s feel like new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone great service, and it even does SIM cards I didn't think it would got me going back there getting iPhone x R because they're the cheapest and the last phone to be able to download esim

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Very good quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little bit scared on buying a use iPhone Because of the scratches or not working as normal work but it was actually really good I haven’t have any problems really good quality, no scratches and the phone is not slow!

    I would recommend this to a friend