Customer Ratings & Reviews

It’s a good phone for the price it does what I need it to do

I’m so happy with this phone so far it works good My daughter liked the phone too she is so happy .

I accidentally broke my phone, I got this one for emergency, and it works like new. It’s been a year now since I bought it and I’ve had no problems at all.

Phone came in a serviceable condition and so far, so good. I have no complaints.

Considering the phone was refurbished, so far I really like the phone. Could not see paying full price for this phone when they first came out.

Good choise instead of buying it from a carrier good value for your money I bought this cell phone for my daughter birthday she was very happy with this upgrade

The phone is perfect it does all the necessities and was easy to setup. Since it was unlocked I was able to connect my provider with ease.

Phone came in excellent shape! My Daughter loves her new phone. Great price too! Loved the color.

Was a great purchase and got it for a great price the phone was used but came looking very new !

Excellent pre-owned phone well worth the price, this is my third XR purchased from Best Buy all were good value

I bought this phone for my Dad and it is un great condition! No scratches, dents, or markings. I highly recommend buying a used phone from Best Buy.

Excellent condition! No scratches and in perfect working order!

Bought this Pre-owned iPhone XR for my daughter to replace her old iPhone 8. So far so good for a pre-owned phone. Hope this will last for 2 years before she can buy her new iPhone.

Very good price for what I received and is very reliable whenever I need it the most.

Phone is in good condition, but I am giving it a 4 star rating because I recived it after a couple of days of the promised date.

I was hesitant to buy a used phone and was shocked at its condition. It looked brand new and works perfectly. It wasn’t in the original box but was packed well and came with the cords.

Good working Iphone. You can't beat the price for an unlocked phone. I would purchase again.

A good phone of my choice battery last long good storage and kind of freezes now and then but it's great.

Not satisfied. How come people have the audacity to sell this in higher price but with a trashy look? The battery is 93% Capacity which is bearable but the scratches and the damage of the phone physically is something unacceptable. There’s a lot of scratches and it so disappointing how come best buy doesn’t even check the sellers selling items first if it’s really fits for the price and the consumer? Is there a reasonable and good system with the situation like this? They let this kind of seller, sell almost junk products. There must be a rule specially on an item like this. Of course it was pre owned, but it doesn’t mean that it should look like a junk. I feel so bad that I even think that the seller doesn’t even have the words respect for selling an item like this in a higher price. I got mine in white, 128gb for $449, you might say the price is Good for the gb itself but when u see the actual phone I can’t even lied to myself on how disappointing it was for me ;((( I am planning to return mine after using it for like a couple minutes since I want to check how it will work for me cuz I want to give it a second chance but I was wrong, it is easier to get hot even for the first 3 minutes I was using it, maybe from the USPS truck when they shipped it since the phone is hot when I touched it then I returned it to the box after a couple of minutes using it. (Also the phone has a stinky smell on it. )After I returned it in there store I think I might just gonna buy a new one for 64 GB or the iPhone 11.

Everything was great! I received it on the date promised and the phone was in a like new condition, this is the second phone I’ve purchased from Best Buy one for me and one for my daughter, I highly recommend Best Buy, I have been satisfied with every one of my purchases.