Customer Ratings & Reviews

The phone lasted in all about 3 years before it gave out. It was refurbished and i feel i got my moneys worth.

So far so good! I like the phone for my business purposes. It has all the same features my personal phone has. And ive had no issues

No issues with this phone and works like it was new.

I LOVE BEST BUY BECAUSE GETTING A USED PHONE FROM HERE ITS LIKE GETING A NEW PHONE NO SCRATCHES OR ANYTHING.

I love this phone. Works great. Good price. Great replacement for my lost phone.

Great service as always. Couldn’t believe this phone was in stock and available at a very low price when I needed an unplanned replacement. 5* A1+++

Great quality and the phone works great!! Would definitely purchase again!!

I got it to use as a backup phone while my other phone was getting fixed the phone worked flawless

Very extremely high quality, and a absolutely great price! At Best Buy Refurbished is the same as new, but for a whole lot less. Very Satisfied with purchase!!

What can I say, it's an iPhone-it's the best!!!!!!

good condition, but only has one camera, and the screen changes to this large font, so you are supposed to use three fingers to bring it back to normal. it's crazy I have to power the phone off and restart it.

Received the phone in 2 days. It was easy to get all my information transferred and my phone was working right away. It works great....like new. No problems

My son loves this phone; he has had it for a month and it works great and it is perfect for his needs. Best Buy is Best for the best in unlocked phones.

Glad I got approved for card to restart my credit buildup again… nice phones missed having the iPhone XR . Disappointed I got roped into purchasing a 200 and something protection package though!! Associate failed to mention the price but can’t blame him entirely I failed to ask! Good thing you can get that money credited back onto card within 60 days! Thanks bet buy

Got for my younger daughter and works great! I would recommend if looking for a not so expensive iPhone

Couldn't tell by any means that it wasn't a brand new phone. I've been using it for a while now and am loving the features! I previously had a 6 so this was a nice upgrade for a great price.

Switched from my 12 to this one it’s honesty one of the best choices I’ve made it’s much faster charges faster and doesn’t lag and be delayed.

The phone is a good phone at an affordable price but the keyboard is different whereas when typing additional words are added that are not wanted or needed. As for the sale itself I found the exact same phone on the website at $189 and took a printed screenshot into the store with me but the price was not honored by the store.

It is in excellent condition and still in excellent condition now

This phone is a very good first iPhone. It’s not too much to handle it has a good size; not to big not to small. I’ve had for about a week now and it’s everything I could have asked for in a newer phone.