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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1689 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,689 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Awesome Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted for a good price. Phone has very few wear marks. The phone looks brand new for a preowned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for IPods

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad to use as a Ipod. He enjoys it and connecting it to a music plan allows him to listen to his favorite music when he wants. It came in great condition with good battery life remaining. Honestly if you dont mind a slightly older phone it would be a great purchase as an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    perfect condition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is just like new no flawd of any sort and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Refurbish recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite iPhone to date minus the iPhone Xanax which is nearly impossible to find. Smooth check out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my son

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves his new phone, was a early Christmas gift

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was in great condition! Would definitely buy another phone from here.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone I'm enjoying all features great camera

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The used phone was in excellent condition. Was disappointed that charger was after market charger.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does as it needs to. nice iphone for a great price, will be a nice chrismas gift for my mom who desperately needs an upgrade! worth it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it’s pre-owned it still works like it’s brand new

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The way to go

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints. I'm getting used to the phone and love its features like a large screen. There's no home button, and I had to buy an adapter to be able to use my headset. Other than those 2, I save $100 buying a refurbished, like new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR 256gb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little scratches on the screen, but nothing major. Its expected Of a certified pre owned. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift for my son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent my son is happy the phones was he's birthday wish

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Pretty good for an older IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for a refurbished iPhone. Brought it directly to a TMobile for a SIM card and was compatible with no major issues.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, like new, works good, excellent camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone I received was good as new. I was looking to upgrade and my phone service had an outrageous price for an upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As coming from Android to Apple, it’s been very easy for me to change over. Transferring info from my old phone to this one was a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good phone looks brand new!! no problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is like new! Very happy with the purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Looks new

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks brand new and haven't had any problems with it. Only had a a couple weeks so far, but so good.

    I would recommend this to a friend