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Customer reviews

Rating 4.3 out of 5 stars with 1690 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,690 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone in great condition. Definitely a must have for fans of Apple products!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a great gift for my child clear camera and good quality speaker

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the phone, the service was excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Iohone XR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and the front speaker does not work. Over all I love it! Its not bad for a used fone. Love the red vibrant color.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great value at a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly it looks like new my daughter loves it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. I like the quality. Price is good as well

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Jimmie/houston

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the start it never held a charge but a few hours. Now it is sticking ….I have an appt. to get it checked out by Best Buy…..but I will think twice about ordering from a refurbished phone.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with some screen scratches but nothing moderate. Works fine and I will be upgrading this phone soon. Better then a Ipad that uses Talkatone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than I thought it would be

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online ship to store. Picked it up on the day it arrived, and it came a day earlier than expected. Phone works great, just like new. Was able to use a SIM card of my choice without any issues. It did have 2 little nice on the metal edge, but barely noticeable and doesn't affect anything.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great would buy again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in great condition and it still hasn’t failed me yet !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I upgraded from an iphone6s. The ease of access and new features is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used iphone xr

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super affordable, got the job done. Only thing I wish the phone had was .5 camera view but that just means I should've gotten a newer model.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a great gift camera is very clear and speaker is very clear

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very unsatisfied customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi anyone looking at this review I am very disappointed with this purchase and disappointed with Best Buy with this pre owned iPhone XR I paid over 400 dollars for this item used in 2021 and I could have bought it brand new for the same price and I didn’t research that and that’s my fault I thought Best Buy was superior and they would not have this poor quality item which should not have been no more than 200 dollars used they got me real good with this one scratches are all over the phone and it’s very slow and it won’t hold a charge for very long and it was filthy when I received it I could have went to the pawn shop if I wanted this quality shame on them

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Satisfied!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, has everything I needed and more. Great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the color!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great. Showed up on time & looked brand new. Easy as my old one to use. I love the color, I was nervous to purchase a yellow phone without actually seeing the color. Yellow is one of those colors that's either really great or horrible. Although this is an upgrade from my 7 & I didn't want to spend a ton of money on the upgrade, I should have went with the 11, not because this phone isn't great because it is, but for the fact that the 11 camera seems even more upgraded.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like new. Easy to use. Bigger screen. Refurbished iphone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    For my daughter's bday

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Was fast and easy to get also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone works fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the phone is good. Functions properly and no issues. Do feel it was a little high prices for a phone that’s used and dinged up, but not bad.

    I would recommend this to a friend
  • Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    No

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone with no scratches or dents... I would recommend it to someone

    I would recommend this to a friend