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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,690 reviews
  • Rated 5 out of 5 stars

    Kdjfufdllw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item nice and clean faster to delving and eond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its wa a good choice my daughter still using this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% worth it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for around 3 years now, I have dropped this phone from heights and onto surfaces that would have cracked lesser phones, if you need a reliable phone that won’t give up on you, this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Complaints! Performs like it’s been used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone was brand new with no issues. Bought this for my 10 year old daughter to play games and WiFi only. Works great. Been a month.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in the mail like it was brand new for a whole lot less.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves it!! Very good product. Good features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. I would definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are no scratches and it’s is a perfect phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Iphone xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good phone but it overheats when i turn it on or charge it and it dies so fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saugus best buy 818

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone gave me an cheaper option when i broke my iphone 6 woman who help me was amazing she had curly hair dont remember the name but i will always go to this location its the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, MOST EXCELLENT (and PATIENT) salesperson/tech, Chad!! Made an extremely stressful situation (having to get a new cellphone and transfer data) calming and pleasurable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good staff great customer service and easy and fast transactions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Used Apple phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this used item for my grand son for his birthday. Nice phone but the cost is too high.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    This phone is no worth buying

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery last only a few hours and takes long to charge

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    good purchase!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came on time and packaged nicely. i’ve had it for a little over 5 months and I haven’t had any problems! i’m pretty sure mine is refurbished, so i was worried it would break after a few weeks but it didn’t :) it came in perfect condition (no scratches or dents or cracks) if something else happens i’ll update my review :) i wanted to add a note about why i rated the battery life a 4. the battery lasts significantly longer than my old phone did. but the battery health is only around 86% i think. but a full charge will still last me over a day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THIS PHONE . Feels bigger than my last iPhone (which was a seven) it is way more convenient with Face ID . Carry’s a good battery after a charge. I haven’t cracked it yet ! And I had it for three months But I’ll will get a screen protector. Oh and the colors are everything . I got blue !!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new xr. Great phone and it takes great pics

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in great condition, practically new!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a excellent product I don’t have any problem.

    I would recommend this to a friend