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Customer reviews

Rating 4.3 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,690 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    You get what you pay for.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this phone I can say that you get what you pay for. It’s not bad but it’s not great either. There are definitely some scratch marks on the back and the battery was only 71% overall health.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Phone seems to be working good so far.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I didn’t give it a 5 is because the charger is not an official Apple charger and I’ve heard sometimes software upgrades will make unofficial chargers quit working. We’ll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhoneupgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently started having problems with my I phone 7+ so I purchased a reconditioned 10r and so far it’s been quite an upgrade. I would recommend a reconditioned iPhone to anyone looking to upgrade and not spend a fortune.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Backed with a return policy and warranty. Why would any one buy from a private party they do not know. This phone came with a reputation backed by Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time buying a pre owned phone. I have no complaints about the purchase either. Set up was very quick & easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my iPhone XR , is my first iPhone and I really love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for what i got it for

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it as an anniversary gift for my boyfriend to be able to use the face tracking for his live streams. Cant tell you about anything else but it works for what we wanted it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price good A quality staff is friendly overall i recommend to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and not too expensive love it for my son and size ots good

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It overheats doesn’t keep its charge I dropped it when it was getting hot Corner of phone on back is cracked so I wasted close to 300 dollars. What a waste of money

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Camera isn’t as good as the 11 max pro ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works and I will upgrade in another year just needed a phone in a hurry this will last for a while

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charlotte 1989

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s looks to be in good condition and the sales person did have patience with me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering it’s used it has some wear but it is in great working condition. Overall happy with my purchase so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personal this is a perfect phone. The size is perfect and picture is clear. Battery life is excellent and has everything I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Apple phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice thin phone. Of course anything from Apple is great. Pairs up with my I-watch perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It still works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery was good and the phone works as if it's new. Only thing is it was scratched up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great to use the phone. The issues with the previous phone are resolved with the IPhone XR.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone Call speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker for when making a call is so low , i dont know if just got a bad phone but other than that its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t expect it to be very clean and looks like a new phone from a box. The only thing that it came without its original box, but who cares if it’s clean as such. My daughter is very happy with her phone.

    I would recommend this to a friend