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Customer reviews

Rating 4.3 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,690 reviews
  • Rated 4 out of 5 stars

    grandsons award

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to work just like a brand new one grandson would think its new if he didn't watch me buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son turned it on just to check so far it’s ok for being refurbished but will let you know once I give it to him for his birthday and see how it works

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price, it is too early to give a full 5 stars yet, i hope that battery life will be a good one on this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid phone. Nice display and great camera. Very happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My world

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife she loved it so much thanks a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cybersecurity Analyst

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box product that is worth the price. Exceptional usage experience Provide details about why you liked or disliked a product Happy with the set forth Terms and Conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for a Pre-owned phone. I have seen worst. Barely any scratches and the battery health isn’t bad for it’s age. I would definitely buy another one. Price point is fair and it’s Unlocked for all carriers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purvhase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Not a single scratch on it. Only concern is the brightness of the screen got dimmed suddenly.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 3 out of 5 stars

    Speakers busted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and in good condition for a used phone EXCEPT the speakers don’t work at ALL:(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and excellent phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and they are absoulutely loving it. Nothing wrong with the device and no major issues have come up since they have been using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an iPhone so nothing to put really. Got it for stepsons birthday and they're happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect condition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Fairfax is always an easy in an out.. loved my purchase and last two visits got helped by Same associate. Love my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 to XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have an iPhone 8 and moving up to XR is so different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty much what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging was a bit sus, but the phone works so it's all good. Delivered before time as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did everything himself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This made a very happy kid!! Best Buy was very helpful and treated him with respect and appreciation!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective item to use basic apps for the daily activities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gage my a chance with no credit made it super easy to make payments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little phone. Less weight to carry than an ipad. Crisp video and photo resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - first time getting an unlocked phone and it works beautifully! And, as a nice surprise, was able to use the SIM card from the previous Samsung phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone, even better customer service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and great customer service. Was surprised it came in such a generic way with a generic charger. Otherwise, great product.

    I would recommend this to a friend