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Customer reviews

Rating 4.3 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,690 reviews
  • Rated 5 out of 5 stars

    iPhone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great used phone , the price was very fair , would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love everything about this phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before I got the IPhone XR I had the IPhone 6X. So you could imagine the upgrade. I love my IPhone XR it fits me perfect. Excellent features. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone overall.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! Good alternative if don’t want shell out a $1000 plus dollars for the newest iPhone, does everything I need it to do and then some.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XR lover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone love the size bigger than my hands but I can see better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very decent but not perfect Iphone XR

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was not in an Iphone box or anything, simply in the plastic box with the basic iphone charger to come along with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    great condition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item, great price, great condition, great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase so far 89% battery health and two scratches on the front with one small scratch on the edge lip of the back camera. Everything else is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Great deal. I always buy my electronics at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality. Excellent display exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    iPhone XR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It is in great shape and works like new.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor Quality for Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not hold a charge, the phone overheats very fast, and the phone moves very slow. I paid almost $300 for this crappy phone. The least Best Buy can do is make sure the battery holds a charge. Never buying used products from Best Buy again. Waste of my money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is great. Looks amazing and works perfectly. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problem

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in great condition and faster than scheduled delivery, just a fyi the charger that comes with isn’t an original apple charger cord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone I upgraded from a iPhone 7plus. The features on this phone are better than the iPhone 7plus I really like the face recognition is really good. I am very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Birthdays!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a birthday gift for my grandson! He loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came in great condition, no scratches , delivery was great. worth it for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    needed upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome upgrade for my senior mother who was gifted an apple watch :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “New” cell phone tor teen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is as described. Works great. Got this for my 15 year old son for Christmas. Phone is an upgrade for him. He is enjoying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a beautiful phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone case. The quality is great and the colors are beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Birthday gift for my daughter. She requested this phone and i love that it comes unlocked. We used it internationally as well.

    I would recommend this to a friend