Customer Ratings & Reviews

A friend suggested this rebuilt device since they did not have a new one. Very happy so far..........

Good phone for the price, just sucks that apple always does software updates that older models cant keep uo with.

awesome. i lost old my phone disappointed from NYC.

Not bad why do you have a 50 word minimum for a review

Exactly as a described. Very happy with the price and customer service.

I bought the iphone fornmy daughter as.a birthday gift since April and so far so good.

Not bad to sell back to get the latest one. I refuse the ok new iphones

Premium quality for a used phone! Was the perfect price

I phone X-r came in 9.5 out of 10 condition. Works great no lag. Battery capacity is 90 percent. Great job best buy

To start with, I made this purchase in the store but had to have it shipped and the sales person did not tell me it was a pre-owned phone. No big deal, it's Best Buy and I have a total tech membership so I figured it would be fine. Well, the phone shows up, looks good, we get it set up for my mom and notice it has an echo but it's ok. Next a black line appears and the echo gets worse but the return period is over so now I have to figure out when I can drive 100 miles, get the phone, drive another hour to the closest store, hope they can fix it and then take it back to my mom. I am a Total Tech member (for now) but this is probably the end of my relationship with Best Buy.

Everything you could ask for and then some. Best bang for your buck with this one

iCloud account got locked, proof of purchase from Best Buy did not provide/include the IMEI. This phone became expensive brick. Had to buy another one of unlocked phone. Phone itself was great. Just be careful when you buy any unlocked phone from them.

Perfect replacement phone for my mother. Does everything is was advertised to do.

I’m unable to comment on this product. My notices that it was ready for pick up were going to junk mail instead of regular emails. By the time I found this out my pick up time had expired and the store returned it. When they tried to reorder it the phone was no longer available. I have had good success with iPhones in the past.

While I knew this was an old phone - I assumed I would get something refurbished that was healthy. Instead, I got a phone where the battery drains 30% from 7:30 to 9 on my way to work, and the screen had a crack in the middle that you couldn't see in store. I am very, very disappointed, especially considering there were other phones I could have chose from in this price range.

Good device still not as good as new but you get what you pay for

I purchased this phone for my daughter and it looks and functions as a brand new phone. She loves it. It also delivered earlier than the date given

Was not sure but at the end i bought this one and feeling good about it.

Little dirty from previous owners case, but cant complain for the price

My daughter loves her new phone. Upgrade from a 7.