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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,690 reviews
  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast shipping , phone overall is amazing like new .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I phone xr reviewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described my kid enjoying it i would definitively recomend to my friends thanj you

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been a week of having this phone and it’s been great. It came fast enough since I had a working phone while I waited. There was not a mark on it from its previous use. It holds a charge unlike my 6s Plus. I’m loving this upgrade! I had a gift card and paid the extra for myself as my gift. I use my phone as my camera, video recorder and for work Zoom calls. Great gift!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never again!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a pre -owened phone again! I bought this phone for my granddaughter. It was good at first and time it was to late to send back the camara mess up. She can only take selfies now. It also makes a noise when she tries to take a picture. Was not worth what i paid for it.Never again!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    JB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhone XR. It’s so cute and has good quality on pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, nice camera and the batery, is a good purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good to buy and brand new highly recommended for every day use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once my data was transferred it was an easy transition to this phone after using a 6S for 5 years. Love the new features this has to offer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very Good condition phone to buy. Battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and reliable product that fulfill all my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I was hesitant at first about buying this phone but I’m glad I did! My old phone was all busted and broken that I needed one ASAP and this one was perfect! I got the yellow one because it was my favorite color and it was in the best condition. The battery life was at 100%. It came with a little bit of scratches but it wasn’t noticeable because a case went on them anyways and you really have to examine it in order to see them. Other than that, totally recommend (:

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great phone but here’s the thing….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone but the screen does have burn in you can mostly see it when on black images or on dark mode only plus the camera lens ring is scratched. Brought it used because it’s my secondary iPhone but if it was my only phone I would of returned it but it works great just as fast as my iPhone 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My XR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operational and economically bought! Thank you, Best Buy!!!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ipone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery hot after one week like its not even new would like to get something better not worth the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best spent money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have had no issues with it best spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a gift for my mom, I look at it and turn it on, so far seems too work perfectly fine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was good overall. I had like 92 battery health.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone XR 256GB (Unlocked) - Bla

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - Pre-Owned iPhone XR 256GB (Unlocked) - Black

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good phone was very clean and is very dast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features on this phone.Great buy I would recommend to anyone look for a phone!!!

    I would recommend this to a friend