Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Front. Apple - Pre-Owned iPhone XR 128GB (Unlocked) - (PRODUCT)RED™.
  • Back. Apple - Pre-Owned iPhone XR 128GB (Unlocked) - (PRODUCT)RED™.
  • Alt View 2. Apple - Pre-Owned iPhone XR 128GB (Unlocked) - (PRODUCT)RED™.
  • Alt View 12. Apple - Pre-Owned iPhone XR 128GB (Unlocked) - (PRODUCT)RED™.
  • Alt View 14. Apple - Pre-Owned iPhone XR 128GB (Unlocked) - (PRODUCT)RED™.
  • Jeg and Sons Video Form video 0 minutes 45 seconds

Apple - Pre-Owned Excellent iPhone XR 128GB (Unlocked) - (PRODUCT)RED

Model:
XR 128GB RED RB
SKU:
6398610
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1690 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the excellent condition and overall performance of the pre-owned iPhone XR, along with its camera quality and ease of use. Many also appreciate the phone's price and speed. However, some customers have expressed concerns about the battery life and the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,690 reviews

  • Pre-owned iPhone XR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great, but there were micro scratches all over the screen. I understand the phone was used, but I would think the screen would be replaced during the refurbishing process.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - (PRODUCT)RED

    No, I would not recommend this to a friend
  • Cons mentioned:
    Scratches

    Messed up speakers on phone you can’t return

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a unlocked phone with (cosmetic) issues scratches on side I’m fine with the messed up speaker though are NOT cosmetic and when you try to return it sends you to 6 different websites that don’t let you return Great

    This review is from Apple - Pre-Owned Excellent iPhone XR 128GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome works all great amazing I would by again thanks

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend

  • phone - addictive - careful - put it down

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fine - it's a phone - you can call people on it - or get addicted to apps and fritter your life away.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Slow and old crappy camera

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, the iPhone works, but it is so incredibly slow. It has a terrible camera. If you wanna go cheap and get a new phone just get the newest models. Cheapest version don’t go and get this one.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Battery exhaustion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone looks great but the battery capacity is 80% and it takes a lot longer than usual to charge, tends to run out of battery much faster, Besides that it’s fine.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • Very Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I liked it a lot,I recommend it especially for the price it is very affordable

    This review is from Apple - Pre-Owned Excellent iPhone XR 128GB (Unlocked) - White

    I would recommend this to a friend

  • Not Thrilled.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is average. No 1/8" phone jack. Chip at the bottom of the face plate. Swipe up has a knock. Not thrilled by this phone.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Apple XR

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item arrived on time. I didn’t have an issue setting the phone up with my network provider.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - (PRODUCT)RED

    I would recommend this to a friend

  • happy grand ma

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goood for my grand son now he dont have to use mine no more

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered on time and in good condition Thanks

    This review is from Apple - Pre-Owned Excellent iPhone XR 256GB (Unlocked) - (PRODUCT)RED

    I would recommend this to a friend

  • Cell phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and available right away Son loves it

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Cell Phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is absolutely perfect for my 12 year old.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Great phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my teenage son. He's been asking for an iPhone and this was perfect for him.

    This review is from Apple - Pre-Owned Excellent iPhone XR 128GB (Unlocked) - Black

    I would recommend this to a friend

  • Great Price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is for Christmas but it is exactly what I ordered

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Blue

    I would recommend this to a friend

  • Expected a little better for pre-owned

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues with the used packaging. I was happy that it came with a charging cable and brick. The part I was disappointed with was the condition of the phone itself. The camera casing was clearly damaged. Pre-owned is one thing, a damaged casing is another. Wasn't really happy. When you purchase pre-owed from other vendors, they give you a quality rating. It would have been nice to have that. I would have paid additional to have a device in better condition.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    No, I would not recommend this to a friend

  • No problems

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. An iPhone is an iPhone. Could have been cheaper

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Xr

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is easy to operate, great display of the icons is easy to link my Apple Watch with it

    This review is from Apple - Pre-Owned Excellent iPhone XR 256GB (Unlocked) - White

    I would recommend this to a friend

  • Mr.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement for my iPhone 6 this fit the bill.

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend

  • Business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I have two iPhones now. This is the second XR I have purchased from bestbuy very happy with there service

    This review is from Apple - Pre-Owned Excellent iPhone XR 64GB (Unlocked) - Black

    I would recommend this to a friend
Page 63, Showing 1,241-1,260 of 1,690 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.