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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Pre-Owned iPhone XR 128GB (Unlocked) for its excellent condition, overall performance, and impressive camera quality. Many appreciate the phone's functionality and reasonable price. Some customers have expressed concerns about the battery life, while a few have mentioned the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,699 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Finally caught up with the time

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my husband. The entire family has an Apple phone. It’s a good investment when your children are moving around at school or at play. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    New refurbished iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhones ere in short supply, so I purchased a refurbished model. Because my previous phone was missing i had to start over in terms of transfer of data, etc. A little challenging, but now the phone is working well and i am pleased with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very great quality. came in basically perfect. really pleased with this.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Iphone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like new. Easy to use. Bigger screen. Refurbished iphone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it came in handy in a time in need.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great. would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my niece to as an upgrade from her iphone 6 after she managed to shatter both sides of her phone. It arrived a day early so I was happy about that. Took the phone to get turned on and everything checked out fine. It had a slight scratch on it but that wasn't a problem, my niece is no doubt going to do worse damages in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    My iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my phone.Arrived in A1 condition. Like new. Works perfect. Love the red.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, I bought two of these phones for my children, I didn't want anything expensive, but I was looking for a little quality. We loved it, it came in perfect condition and 7 months later it is still perfect

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was very clean and neatly packaged. Charger was included. It was easy to set up and worked as expected. The next day I purchased another one for my daughter's birthday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone xr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only bad thing dosent have 5g other than that super relabel phone

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Excellent product for a good price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was found on excellent condition. The battery is great with 91 percent maximum capacity. The glass and whole body has no defects or minor scratches on it. I was just disappointed to get a different brand of charger. The charger is new, but, having the same brand is more perfect. This 256 gb XR is rare now, you can’t find this on apple store anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it it’s in really good price and good condition.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was a great buy, my daughter still currently using it. When it’s time we will get her another one from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Functionality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product it does not seem used. Working like new!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Ways to save better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall experience was nice and this particular phone we bought is working excellent and no problems at all Recommend to have such deals always to save better thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I replaced my stolen XR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous XR phone was stolen at an airport. Since this phone is not made anymore I purchased a pre-owned and certified XR. Everything works well. I couldn’t be happier. Many kudos to the Best Buy Gilroy CA salesperson Cali who helped me.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase! Bought this as a replacement phone for my Daughter’s broken phone. I was skeptical at first, but am completely satisfied with the purchase. Phone is in excellent condition

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Purchase per budget Can’t go wrong with this phone

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product like new, works great and in an affordable price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen has a shadow inside, but since I bought it only for work I didn't give it any importance.

    I would recommend this to a friend