Customer Ratings & Reviews

New, camw with the charger, works well. It does what it’s supposed to.

worked out great, bought it for my mom and needed it unlocked. It was in great condition, like new.

Not too bad. The battery life could be a little better.

I was have a serious chronic illness, and my phone suddenly died so I went to Best Buy because I trusted them and I explained my situation and I was advised to get a refurbished phone it was $60 an iPhone XR and I could retrieve crucial information from the dead phone. And it had a 90 day warranty Great! So I ThoughIt it froze up a few times but I thought it’s okay Im downloading my contacts and information ( that was in the First 2 weeks) and I am not iPhone or tech savvy, at 30 days I new the iPhone I purchased was in bad shape. It kept freezing up sometime for a half hour to an hour before it would let me back in so it was literally doing exactly what my old phone was doing right before it died permanently and so I called Best Buy and about coming in and hopefully trading it in for a different one of their refurbished phones and was told that oh no no no you wanna get your money back and do the trade thing in the first 14 Days after 14 days they’ll fix it but I couldn’t get my other iPhone fixed. It was dead and they’re not gonna be able to fix this one either or maybe kind of crank it up a little bit for maybe 90 days and then I would be in the same place I was at when I came in to get this phone so great and I didn’t have two $300 to buy another refurbished phone but what really upset me was that I explained to the salesman in great detail that I have a chronic disease and that if I had to be able to call for help I was sent home on hospice on 1515 that’s 15 L of oxygen on and was told I was going to die. this was the fifth time that I almost died but no the last five times I did die and managed to come back but the first five times I was in my 30s. I’m now 62 years old so you know I desperately need a phone and yet salesman did not even think to tell me that if I had to I needed to replace the phone I needed to do it within the first 14 days so I am no longer I no longer have Best Buy under trusted stores or trusted people so thanks a lot Best Buy

It feels like it was brandnew. The battery was in a good health condition and easy access to all apps.

Nice refurbished phone. Good price and overall in good condition.

Great phone!, Bought 2 already!The phones are in perfect condition look brand new

Phone works great. Photos always had great quality.

I thought it was gon come messed up, scuffed, dirty but no it came like a brand new phone, great condition and ready to setup

Product was in good condition.....................

The phone was in great condition! There was not really any visible damage. I would recommend this product.

Pretty good and excellent. At a decent price couldn’t find it no where else

Cant beat the price and the condition was near perfect. Definitely recommend if you're in the market.

Thanks, I am really happy, the phone is like new. The battery life 92% no scratches,

This phone came with no scratches it looks just like new everything looks new but the bottom speaker have some dents which is fine with me no one can even seen but the phone works perfectly fine and looks really good :)

Phone is like new. Great condition. Everything works good.

Works great, brought it as a gift and so far no problems glad I was able to save big on this wonderful gift.

Nice phone, great condition, pick and order was easy.

The phone works very good to be refurbished. It’s almost like a new phone.

I’m amazed. Very Good phone Just like brand new. Thanks Best Buy.