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Customer Ratings & Reviews

Your price for this item is $249.99

Customer reviews

Rating 4.3 out of 5 stars with 1657 reviews

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Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,657 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! This phone works great, fast speeds, awesome looks, what more could you ask for?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and nice phone no problems with the phone at all I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Worth It in 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the iPhone XR for a while now, and honestly? It still feels like a great phone, even years after its release. First off, the design is simple but classy. The screen is bright, colorful, and big enough for videos, reading, and scrolling — even though it’s not OLED, you really don’t miss it unless you’re picky. The Face ID is fast and reliable, and I’ve had zero issues unlocking the phone in all kinds of lighting. Performance-wise, it runs super smooth. Apps open quickly, multitasking is no problem, and iOS updates still come regularly, which keeps everything fresh and secure. Battery life? Way better than I expected — it easily gets me through the day with some to spare. The camera may not have all the new bells and whistles, but it still takes really nice photos, especially in daylight. Portrait mode is fun and looks clean. If you’re not chasing the absolute newest model and just want a solid, reliable iPhone that still does everything you need — the XR is a total win. It’s cheaper now, too, which makes it even more appealing.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great job Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone it is in excellent condition everything like Brand new can’t even tell it was used at all thanks Best Buy looking froward on buying a new electric

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice cheap phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good quality phone that functions properly and for a good price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    chrisq

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well like a brand new one for a fraction of cost

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Good price, good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works great and came at a good deal! I was in a pinch and needed a quality phone, and this one was listed at a decent black Friday price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Excellent overall rating. iPhone XR

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPhone XR is a game-changer in the world of smartphones. With its powerful A12 Bionic chip, stunning Liquid Retina display, and impressive camera capabilities, it offers an unparalleled user experience. The XR's battery life is exceptional, lasting a full day of heavy usage without requiring a recharge. Its affordability is also a major selling point, making it accessible to a wider range of users. Overall, the iPhone XR is a top-notch smartphone that combines performance, design, and affordability in a way that few other devices can match. The iPhone XR's camera is a standout feature, capturing stunning photos with great detail and vibrant colors. The Smart HDR feature further enhances the quality of the images by intelligently combining multiple exposures. The phone's sleek design and slim bezels make for a visually appealing experience, while its water and dust resistance provide peace of mind. Face ID offers convenient and secure unlocking, and wireless charging support adds a level of convenience to the user experience. With its excellent performance, affordability, and impressive features, the iPhone XR is undoubtedly a winner in the smartphone market.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 4 out of 5 stars

    Excellent Except one thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone came in mint condition, it arrived fast and it works flawlessly. I’m very happy with this iPhonr XR. However, when I pay over 500 dollars for a phone I don’t except to get a cheap charger with a very short cord. I found thisso unprofessional and frankly outrageous. When a customer pays over 500 dollars for a phone it must come with an original charger, and please don’t pack it in a torn box.

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Price

    Rated 5 out of 5 stars

    Pre-owned operate and looks new. Worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pre-owned but works and looks brand new i have no complaints definitely worth the price. I've looked all over and best buy literally gave me the best buy. I enjoy a bang for my buck. Phones are expensive but this one not only operating like new but it's even more convenient when you can purchase an unlocked phone to avoid the activation hassle when switching companies.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iphone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, runs smoothly, and in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great no complaints son far I’m loving it

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Unlock Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was om the market, looking for an unlocked phone as a gift for my little sister. In talking to the cell phone carrier they recommended Best Buy. They mentioned that Best Buys products are guaranteed, ensure compatibility, and they never have issues with setting up service. We shopped online and quickly found exactly what we needed. Furthermore, the website clearly explained how unlocked phones worked! It was very helpful! They had a good selection! Delivery was quick! We were amazed at the condition of the unlocked phone. It was just like new! She was over the moon! When she got it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone xr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Minor issues but overall a great experience

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The condition of the phone was very good when we took it out of the box and it worked like it was brand new and haven’t had an issue with it since we purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone XR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working phone no reason at all to buy an brand new iPhone no reason at all

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Overall performance

    Rated 5 out of 5 stars

    Phone was in great condition and worked perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was in great condition. I ended up using this phone as a trade-in phone so that I could get the iPhone 14 pro at a discounted rate, You can count on Best Buy to give you a great quality product because I was able to get the maximum amount of cash back towards my iPhone 14 Pro because of the superb quality this phone was in.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Like new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it refurbished and it looks and feels brand new. Great price for an apple product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iPhone Xr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone Cheap High Price Phone To Unlock To Any

    I would recommend this to a friend
  • Pros mentioned:
    Condition
    Cons mentioned:
    Scratches

    Rated 5 out of 5 stars

    Pretty Good Condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was is pretty good condition even though it was pre-owned. Was a little skeptic at first, but made a good choice and was not disappointed. No major scratches. It does not come in the original box, but does come with the original charger cable and charging box. Would recommend if looking to save some money

    I would recommend this to a friend
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