Customer Ratings & Reviews

This phone is amazing! Exactly what I needed and in my price range, All the storage I need for posts.

my son love the phone. an easy way to navigate the stuff and download too many app and fun game .

phone works well, can finally hear and be able to be heard.

The battery does not hold a charge, the phone overheats very fast, and the phone moves very slow. I paid almost $300 for this crappy phone. The least Best Buy can do is make sure the battery holds a charge. Never buying used products from Best Buy again. Waste of my money.

I love my phone case. The quality is great and the colors are beautiful.

Iphone arrived on time. Physical condition was excellent. Battery condition is at 83%. Extremely satisfied with phone

Very good quality. Excellent display exactly what I needed.

Needed a good phone asap and best buy delivered!!!!! Thank you.

Perfect phone. Looks brand new. I was hesitant but now satisfied.

To start with, I made this purchase in the store but had to have it shipped and the sales person did not tell me it was a pre-owned phone. No big deal, it's Best Buy and I have a total tech membership so I figured it would be fine. Well, the phone shows up, looks good, we get it set up for my mom and notice it has an echo but it's ok. Next a black line appears and the echo gets worse but the return period is over so now I have to figure out when I can drive 100 miles, get the phone, drive another hour to the closest store, hope they can fix it and then take it back to my mom. I am a Total Tech member (for now) but this is probably the end of my relationship with Best Buy.

Excellent condition pre-owned iphone XR, well taken care of, 100% battery strength!

I phone X-r came in 9.5 out of 10 condition. Works great no lag. Battery capacity is 90 percent. Great job best buy

I’m unable to comment on this product. My notices that it was ready for pick up were going to junk mail instead of regular emails. By the time I found this out my pick up time had expired and the store returned it. When they tried to reorder it the phone was no longer available. I have had good success with iPhones in the past.

It was a birthday gift for my grandson! He loved it!

awesome. i lost old my phone disappointed from NYC.

Phone gets soooo hot when it’s charging good thing I don’t use it often

Battery needed servicing out of the box! The manager was amazing though and helped me find a better replacement.

Great choice. Geek squad was very helpful with transferring data from my old phone to this one.

Good phone for the price, just sucks that apple always does software updates that older models cant keep uo with.

Nice n safety delivered j d hkfc j my dad sits hhu u r er u 6th gcwd cvg I I'm n c was c a GJ n