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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1699 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers praise the Pre-Owned iPhone XR 128GB (Unlocked) for its excellent condition, overall performance, and impressive camera quality. Many appreciate the phone's functionality and reasonable price. Some customers have expressed concerns about the battery life, while a few have mentioned the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,699 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little dirty from previous owners case, but cant complain for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Just as described and very fast delivery! Will be making more purchases very soon. I can’t add photos because both phones are being used.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s was good overall. I had like 92 battery health.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Warning

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iCloud account got locked, proof of purchase from Best Buy did not provide/include the IMEI. This phone became expensive brick. Had to buy another one of unlocked phone. Phone itself was great. Just be careful when you buy any unlocked phone from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my IPhone XR. It’s so cute and has good quality on pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast shipping , phone overall is amazing like new .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, nice camera and the batery, is a good purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gifts

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 3 of them for my kids for their Christmas gift. They opened them on Christmas eve, so I can't review too much right now, but they are super happy to now have iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and reliable product that fulfill all my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very Good condition phone to buy. Battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My order were great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how legit the orders be after making the purchase from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best spent money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product have had no issues with it best spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good phone was very clean and is very dast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple - Pre-Owned iPhone XR 256GB (Unlocked) - Bla

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple - Pre-Owned iPhone XR 256GB (Unlocked) - Black

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Plug tech has better prices refurbished iPhones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was working great until a few months down the road, it turned off and hadn’t turned since. I’ve tried hard resetting the device and everything but unfortunately it still not working

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I phone 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone and so happy to have a battery that actually last longer than a half hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pri ce is Ridiculous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great I would not hesitate to buy a mother one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone but no accessories

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the phone it works great unfortunately the phone disnt come with the headphones or an actual iphone brand charger it came with an 5$ gas station charger and not even the actual iphone box. a bit bummed out being that i paid a pretty penny for this phone and only received the phone itself

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone xr

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone easy to handle and love the colors! I was a little worried about the display not veing up to par but its nice

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ipone xr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery hot after one week like its not even new would like to get something better not worth the price

    No, I would not recommend this to a friend