Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.3 out of 5 stars with 1682 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.5 out of 5 stars

  • Camera

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers often highlight the excellent condition and overall performance of the Pre-Owned Excellent iPhone XR 64GB (Unlocked), along with its camera quality and ease of use. The price and general functionality of the phone are also appreciated. However, some customers have noted concerns about the battery life, while others have commented on the presence of scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,682 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to buy a used phone and was shocked at its condition. It looked brand new and works perfectly. It wasn’t in the original box but was packed well and came with the cords.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Cell phone purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great! I received it on the date promised and the phone was in a like new condition, this is the second phone I’ve purchased from Best Buy one for me and one for my daughter, I highly recommend Best Buy, I have been satisfied with every one of my purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    OUTSTANDING

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was in good condition. Everything worked fine and the shippingbwas really fast.10/11 buy from again !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Phone was flawless

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was like getting a new phone. The only thing I didn’t like is the floor staff wouldn’t let me view phone out of box before paying. I had no way of knowing the condition with it being refurbished or open boxed but thankfully it was like new.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    IPHONE XR

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PHONE WORKS GREAT IN EVERYWAY I WANT IT WORK

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great phone iphone XR

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear phone, perfect shape. The operation is perfect. The battery performs perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good Model

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a last minute birthday gift, great phone, and great service at pick up.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It gets the job done.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is ideal for taking pictures of treasure coins and treasure coin jewelry. My son is learning how to maintain inventory on our web store, MelFisher’sTreasures.com. For these types of pictures this phone out does even the IPhone 12.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Affordable iPhone Option

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed with the fraction of the price.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPhone X

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this phone for a while now and it’s working great since I first got it and still in great condition worth the purchase

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bite the Apple

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was pre owned only worked for a month or two. Not worth the purchase was very disappointed. Display, Camera, and Battery have nothing to do with the phone working as a phone that can call out. The sim was new and this phone was not functioning, and I think they knew it wasn't going to work but didn't care. At this point it's moving bad merchandise. If you get a phone to work as a phone and it can't call anyone then it's useless.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Iphone review

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with this phone and works like it was new.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones screen came out scratched but yet again its a pre-owned phone. Everything else is alright with the device.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    iPhone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and a great price. It is exactly what he needed. The sells person was knowledgeable and helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great referbish

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone lasted in all about 3 years before it gave out. It was refurbished and i feel i got my moneys worth.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    three fingers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good condition, but only has one camera, and the screen changes to this large font, so you are supposed to use three fingers to bring it back to normal. it's crazy I have to power the phone off and restart it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. Works great. Good price. Great replacement for my lost phone.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished but like new

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad worked with a BestBuy associate to give me the best option and they did a great job! Refurbished phone was only two days old !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Heck yeah!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, it's an iPhone-it's the best!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great working phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! I like the phone for my business purposes. It has all the same features my personal phone has. And ive had no issues

    I would recommend this to a friend